06/10/2026
A honest update from us.
You might noticed a few small changes to our menus...
As I am sure you have heard businesses can no longer pass on card surcharges. On the surface, that sounds like a win — no extra fee when you tap your card.
The reality for small businesses is a little different.
The cost of processing those payments hasn’t gone away. The banks still charge us between 1.25% and 1.85% on every order processed via our eftpos machine. This small percentage in real terms work out to about $2000 extra per month that we need to come up with.
We could have simply increased everything, but we didn’t want to do that. Instead, we’ve made small changes to a handful of items and we’re absorbing as much of the extra cost as we realistically can.
The honest answer is, we can’t absorb all of it.
We know everyone is feeling the pinch, and we know nobody wants to see prices go up. We’ve tried to keep changes as small as possible while still making sure we can keep paying our team award wages and super on time, buying fresh, local produce, maintaining our cafe and ensuring we keep up with the list of never ending regulatory sh*t. We got into business to support other local business, the community and provide a safe, respectful workspace. Its important to always remember this.
And we’re not cutting the good things.
Our coffee and bacon & egg roll deal is staying, and we’re pretty proud that it’s still one of the best value brekkies around.
Throwback Wednesdays are staying too — discounted bacon & egg rolls, plus our discounted roll and coffee deal, all day every Wednesday at Emu and Springwood.
We’re not a big chain with a big investment behind us. We’re a local café, run by a local family, with local teams and plenty of costs that keep going up behind the scenes.
We’re just trying to navigate the changes the best we can.
Thanks for understanding, and thanks for continuing to support us. It genuinely makes a difference. ❤️
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📍1/107 Macquarie Rd, Springwood
📍39 Hawkesbury Rd, Springwood
📍1 David Rd, Emu Plains
