10/06/2026
Thought I’d share with my fellow small business owners.
As a SMALL Business we depend on reviews, tags or shares to let people driving through our area know where we are and what we have to offer.
But did you know that when a review is posted on Yelp that they have an AI sensor that decides if the review is posted or “NOT RECOMMENDED”. I didn’t… A new customer from South Baldwin actually told me about it so I went to our Yelp business page and there were SEVEN reviews ”NOT RECOMMENDED”… This AI sensor will pick out words used and ASSUME we asked for those reviews and then hide them. So if we’ve missed your reviews this is why.
I was under the impression that a ‘Review’ Good or Bad was the customers opinion. Isn’t that the whole purpose of taking the time to write a review???
Also, I would assume “NOT RECOMMENDED” would be a Bad review but they aren’t and this is irritating as someone who is trying to grow their SMALL business in a small town.
BUSINESS OWNERS READ YOUR REVIEWS ON ALL SOCIAL MEDIA & LOOK FOR THE HIDDEN ONES TOO.
For those that have taken the time to post, tag, share or give reviews or post pictures to Google for our little shop, just know that we APPRECIATE YOU, and you are the reason we are still open.
Much Love, Java J's Cafe
If you would like to see the reviews I’ve screenshot what I could… Facebook, Google Instagram for Business,
