03/10/2026
AN OVERWHELMING TWO DAYS AT J'S DINER!
First and foremost, THANK YOU!
The past two days have been unlike anything we could have anticipated. Following a genuine, unsponsored social media post by two of our customers, Mbali and Serge, which should exceeded 400,000 views, we've experienced an extraordinary influx of customers.
We've even welcomed people who travelled all the way from Pretoria, Boksburg.... just to try our food!
To Mbali and Serge,
https://vt.tiktok.com/ZSbyoHcvu/
Thank you for sharing your experience and introducing J's Diner to so many new people.
And to every other customer who has shared a post, recommended us to friends or supported us over the years, we are equally grateful.
TO OUR CUSTOMERS WHO EXPERIENCED LONG WAITS ON FRIDAY, WE SINCERELY APOLOGISE.
We know some of you waited over an hour for your food, and we fully understand your frustration.
Between our booked tables, the extraordinary number of walk-in customers and the volume of takeaway orders, our kitchen was pushed well beyond its usual capacity.
We genuinely don't like turning customers away, and we did everything possible to accommodate everyone. Unfortunately, this resulted in longer waiting times than we would ever want our customers to experience.
A LITTLE INSIGHT INTO OUR KITCHEN
At J's Diner, we don't simply open a bottle, heat something up and put it on a plate.
Our marinades, sauces and bastings are prepared in-house. We clean and prepare our prawns ourselves, and much of the preparation that goes into our dishes is done from scratch by our own team.
Over the past two days alone, we've cleaned and prepared hundreds of kilos of prawns to keep up with the incredible demand.
And when you place your order, your food is cooked fresh.
We believe that's part of what makes J's Diner what it is, but it also means that preparing your meal takes time.
We're incredibly grateful for the overwhelming support, but we also recognise that we need to manage this increased demand without compromising the food and service you've come to expect from us.
BOOKINGS ARE ESSENTIAL
To help us manage the number of customers and avoid disappointment, we strongly encourage everyone to book a table in advance.
Please understand that a booking reserves your table, but during exceptionally busy periods, food preparation may still take longer than usual.
To our regular customers, our new visitors and everyone who has supported us through these extraordinary two days, thank you for your patience, understanding and continued loyalty.
We will always strive to give you the quality, portions and value that J's Diner is known for.
With sincere appreciation,
Helen, Mario & the entire J's Diner team
