23/09/2024
🔸️WE ARE HIRING🔸️
📌 Receptionist - Full-time
SnapStay Hoi An
• About Us
SnapStay Hoi An is a vibrant social hostel & cafe that offers a unique blend of accommodation, community, and events for travelers from around the world. We pride ourselves on creating a fun, friendly, and welcoming environment.
• Job Overview:
We are looking for an enthusiastic and friendly Receptionist to join our team! As the first point of contact for guests, you will play a key role in making sure every visitor feels welcomed and at home. You’ll be responsible for managing front desk operations, providing excellent customer service, and assisting with guest inquiries.
• Key Responsibilities:
- Greet and check in/check out guests in a friendly and efficient manner
- Handle reservations, both online and over the phone
- Provide information about the hostel, local attractions, and events
- Assist with managing hostel bookings and payments
- Address guest queries and resolve any issues promptly
- Maintain a clean and organized reception area
- Collaborate with other hostel & cafe staff to create a lively and positive atmosphere
• Qualifications:
- Previous experience in customer service or hospitality is preferred but not required
- Friendly, outgoing, and excellent communication skills
- Ability to multitask and work in a fast-paced & possibly stressful environment
- Basic computer skills and familiarity with reservation systems (training provided)
- Fluent in English (additional languages are a plus)
- Flexibility to work in shifts is a plus
If you’re passionate about meeting new people, love travel, and are eager to help create unforgettable experiences for our guests, we’d love to hear from you!
How to Apply:
Please send your CV and a brief cover letter to [email protected]. We look forward to welcoming you to our team! 😝
