07/03/2026
I'm taking a lot of calls and, disappointing many customers, with the fact that I'm already sold out of a few items, and I haven't even opened for the weekend yet.
So I'd like to take a moment to try and explain the process at Captain Billy's Seafood.
About 2 weeks prior to any major holiday, 6 weeks for Christmas and New Year's Eve, I post the deadline for orders, which is almost always noon on a Monday. I tally up all of my reservations to see what has been reserved. I then check the weather forecast for that weekend, look and see if there are major events going on in our area, rub my crystal ball, and make a S.W.A.G. on what to order for that week. All of this is done after I've reviewed the sales for that weekend, the year prior.
When my order arrives, I inspect every item to ensure it meets our expectations, then separate the reserved from unreserved, pack everything in ice, and refrigerate. The reservations I receive after the order is received, are taken from the unreserved numbers, which I did my best at estimating.
Since high quality seafood is extremely expensive, and has a very short shelf life, I try to be as cautious as possible, in order to prevent a large loss.
I fully understand that not all needs can be predicted and planned, that's why I always order a good amount of extra. But when that stock is depleted, I simply can't replenish it until the following week.
I hope you all have a great weekend, and please remember, I'm going to be grumpier than usual in this heat, so bear with me.
Thank you!