Kobe's Japanese Steak House

Kobe's Japanese Steak House Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Kobe's Japanese Steak House, Sushi Restaurant, 8165 Honeygo Boulevard, White Marsh, MD.
(2397)

Japanese Steakhouse where diners are entertained by our hibachi chef; juggling utensils, providing a cooking demonstration, cooking the freshest meats and vegetables in front of dining guest.

08/02/2021

Kobe Japanese Steakhouse is a leading independently owned Japanese Restaurant serving the Baltimore area. We offer diners a unique dining experience occurring in front of a teppanyaki grill. Diners are entertained by our hibachi chef; juggling utensils, providing a cooking demonstration, cooking the freshest meats and vegetables in front of dining guest.

• Greet customers as soon as they walk through the door
• Provide patrons with accurate wait time estimates during busy periods
• Take to-go/carryout orders over the phone
• Maintain a neat, organized front-of-house environment
• Seat guests and take initial drink orders as needed to ensure ideal speed of service
• Assist with opening/closing tasks and side work as needed
• Learn food and beverage menu
• Rotate seating between different stations to ensure even workloads for waitstaff
• Answer phones and schedule reservations with large parties

Job Type: Full-time or Part-time

Must be authorized to work in the United States.

04/12/2021

• Maintains a Guest focus while performing duties
• Assumes 100% responsibility for quality guests’ experience
• Welcome and greet guests within two minutes of being seated
• Informs guests of specials and menu changes
• Offers specific beverage, appetizer, entrée, and dessert recommendations either upon request or you genuinely feel your guests will enjoy
• Answer questions about our food, beverages and other restaurant functions and services
• Take food and beverage orders from guests, enter orders in our point-of-sale system before taking item to the table
• Deliver food and beverages from kitchen and bar to guests in a timely matter
• Clean and prepare the table for the arrival of menu items
• Perform side work during each shift as required by service station assignment
• Complete opening and closing checklists
• Maintain clean and stocked service and dining areas
• Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service
• Respond promptly and courteously to any requests
• Provide proactive beverage refills
• Prepare final bill, present check to guest, accept payment, and process through the POS system
• Be ready and willing to assist fellow servers before they ask
• Thank guests for their visit and invite them to return
• Attends all scheduled employee meetings and brings suggestions for improvement
• Notify manager-on-duty any time a guest is not 100% satisfied with their experience
• Performs other duties as assigned by a supervisor or manager

08/14/2020

Kobe Japanese Steakhouse is a leading independently owned Japanese Restaurant serving the Baltimore area. We offer diners a unique dining experience occurring in front of a teppanyaki grill. Diners are entertained by our hibachi chef; juggling utensils, providing a cooking demonstration, cooking the freshest meats and vegetables in front of dining guest.

JOB REQUIREMENTS:

-Minimum of 2 years restaurant management experience.

-Preferred: Bachelor's degree (B. A.) from four-year college or university

-Strong organizational and communication skills

-Be able to operate a Point-of-Sales (POS) system

-Previous experience in cash handling, and closing financial activities ensuring all financials are accurate

-Punctuality and regular and reliable attendance

-Solicits service-related guest feedback and takes appropriate action to continually improve the level of service, drive overall guest satisfaction, increase return visits and reduce guest complaints

-Resolve customers complaints remaining calm, taking appropriate actions to resolve the issue and share with the team to avoid future instances

-Interpersonal skills and the ability to work well with co-workers and the public

-Ability to communicate with guests, management, co-workers and vendors

-Sources, recruits and selects diverse, highly skilled service and front of house employees

-Guarantees commitment to dress/grooming and personal hygiene standards

-Experience with scheduling shifts for front of the house employees (e.g. servers, and hostess)

-Ensures steps of service are consistently executed by training, developing and holding employees accountable

-Takes necessary disciplinary action, including dismissal of front of the house employees for unacceptable behavior or performance decisively

Job Type: Full-time

03/19/2020

Open carryout only. Dinner menu only, 11 am to 9 pm

Address

8165 Honeygo Boulevard
White Marsh, MD
21236

Opening Hours

Monday 11am - 9pm
Tuesday 11am - 9pm
Wednesday 11am - 10pm
Thursday 11am - 10pm
Friday 11am - 9pm
Saturday 11am - 10pm
Sunday 11am - 11pm

Telephone

+14109318900

Website

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