10/12/2026
A quick PSA: In the last month and a half, we’ve had four people attempt to book us with less than two weeks’ notice because their caterers backed out or simply disappeared. We were able to help a couple of them, but we couldn’t accommodate the others due to preexisting obligations.
There are a handful of things you can do to help ensure your catering experience goes really well, and we’re going to list them below.
1. Find a reputable and experienced caterer. I know the cheaper options seem attractive, but they’re cheaper for a reason. Established catering companies have a reputation to protect and will not ghost you or fail to show up.
Likewise, experienced caterers have seen it all before. They know where you might run into problems and will address them before they happen.
2. Look for experience with high-volume cooking. High-volume cooking is hard. Cooking at high volumes and presenting the food well is harder. Doing both while still ensuring the food is delicious requires mastery.
3. Look for customer service and sales knowledge. This is a rare one, but find a caterer with this background. These folks will guide you through the sales process; help you decide on the best menu, setup, and service times; provide clear and detailed paperwork; remain in close contact until the job is done; and see to it that you’re satisfied at the end. It’s a totally separate skill set from cooking, but it’s an essential part of a great catering experience.
