From Cupcakes to Wedding Cakes, Cookies, Pies, Birthday or Celebration Cakes, Jessie's Cake Suite uses only the freshest and finest ingredients, local farm fresh fruit, specialty chocolates, sweet cream butter and the purest of flavored extracts. All of my cakes are tailored to your needs and made with a touch of individuality to ensure your cake is truly uniquely made just for you. Terms and Cond
itions:
Period Notice
Considering that each custom order is unique and requires lots of time and love, I need at least 2-3 weeks notice (4-6weeks for Wedding Cakes) prior to event date. For immediate orders please contact me via phone/email. *Please note a $25 rush fee will be added if date is available.* Please include the date of event, number of guests/servings, theme/color scheme, desired delivery/pick-up time and any inspirational photos you may have. Deposit
Upon scheduling a NON-REFUNDABLE deposit of 50% is required to secure your event for the requested date. Final payment is due before pick-up/delivery. Should you pay the full amount when ordering only 50% of the total amount will be refunded if canceled within 72 hours of event. Order Changes
Any changes to your order will only be accepted up until 2 weeks prior to the event. Anytime after will incur a fee. I cannot guarantee that all changes can be accommodated. If an event date changes due to medical illness/emergency, your order may be transferred to a future date without the loss of your deposit within 48 hours or more. **changes cannot be guaranteed**
Delivery/Pick-up
Free delivery within a 15 mile radius. Delivery and set-up fee is $2 per mile within 20 miles and $3 per mile for anything after. All products are the responsibility of the client once received, I am not responsible for any damage occurred during transport, set-up or anytime thereafter. You will be given instructions on how to handle, transport and store your cake upon pick-up. Keep in mind that cakes are fragile and damages can happen if not handled properly, such as cracks, tears, smudges, melted frosting, etc. Cake Requests
Every cake designer has their own style. I don't like to take away from the original artists creation, but will do the best of my ability. Please understand every baker has their own skill level. This may result in the original being altered. Disclaimer
I reserve the right to amend a design at any point if circumstances are beyond my control. Refunds/Exchanges
Cake flavor and texture are subjective. Full refunds requested due to flavor or texture after cake has been accepted, will not be honored. Quality determination is solely at the discretion of Jessie's Cake Suite. Please understand that I will not issue refunds for cakes that have already been completely eaten. Credit may be given within 72 hours at owner's discretion. Upon pick-up/delivery and the cake does not meet your expectations, I will give a refund (minus a 25% cancellation fee) All refunds will be given in the form received. NOTE: If refunded, you will not be able to keep the cake. Refunds will only be given if you refuse to accept it. I will not negotiate a partial refund if you decide to keep it. All orders fully or partially paid for and not retrieved within 2 days past specified event date will be disposed, relinquished or sold due to products short shelf life and payments are non-refundable. Certain exceptions can be made at owner's discretion with sufficient notice. You have 100% control of your design during ordering, but if not specified, I will decorate it according to my designs. This will not be a valid reason for a refund. Other invalid reasons include:
-Dropped Product
-Flavor/Design
-Size
Very Important!!! Cakes received earlier than original requested date, will not be considered for a refund, there are to many storage variables that can go wrong that I will NOT be responsible for. Non-Edible Items
Most cakes contain small portions of non-edible items. It is YOUR responsibility to ensure they are removed by you, caterer or designated guest prior to consumption. These include: support dowels/straws for tiered cakes, ribbons, fresh/wired flowers, toothpicks, diamonds, toys, etc.
**MADE IN A COTTAGE FOOD OPERATION CONTAINING KNOWN ALLERGENS INCLUDING BUT NOT LIMITED TO: EGGS, WHEAT, SOY, MILK, PEANUTS AND TREE NUTS. NOT SUBJECT TO GOVERNMENT FOOD SAFETY INSPECTION**
Jessie's Cake Suite is registered with the state of Texas for operation as well as up-to-date food safety certification.