09/13/2021
Company:
Amirah Venture LLC Jamba Juice
Pay and Benefits:
$10.00 - $12.00 per hour
Details:
A Shift Lead is responsible for the overall shift operations, sales performance, and ex*****on of brand excellence in a store in the absence of the Assistant General Manager and/or General Manager. Shift leads typically supervise a staff of 1 to 8 team members and carry out management responsibilities consistent with Jamba Juice policies, procedures, and legal requirements.
Essential Functions:
• Lead and manage shifts while acting as manager in charge of the store. Deploy team members as required to meet business demands and make necessary staffing decisions.
• Customer Service and Communication. Communicates clearly, concisely, and accurately in order to ensure effective shift operations. Execute Jamba’s customer service standards at or beyond an acceptable level. Clearly communicate with customers and team regarding Jamba’s products and brand.
• Coach, counsel, and direct team members. Lead team in the ex*****on of Jamba standards. Train new team members as required. Provide input to the general manager and shift manager on team member performance issues.
• Shift readiness. Evaluate staffing and food pars to ensure proper financial accountability during each shift. Handoff shifts to next manager in charge or ensure the store is closed properly for next day’s opening manager.
• Open and/or close store as required. Perform all safety and security tasks, i.e., alarms, two-person rule, as required to open and close the store. Observe the “five-minute rule” of opening the store five minutes early and closing the store five minutes late.
• Working the line. Perform all tasks related to Jamba operational standards. Be able to effectively work and act as a role model at each station in the store.
• Administrative functions. Perform all cash handling requirements of a manager in charge including close-outs, safe accountability, and cash drops. Conduct inventories and process orders as required.
Essential Skills:
• Delegation. Clearly and comfortably delegates both routine and important tasks and decisions.
• Priority Setting. Spends his/her time and the time of others on what’s important.
• Motivation. Creates a climate in which people want to do their best. Invites input from each person and shares ownership and visibility.
• Composure. Cool under pressure, considered mature, can be counted on to hold things together through tough/stressful times.
• Communication skills/coaching and counseling mindset. Actively listens.
Requirements:
• Current Jamba team member or commensurate food/retail service experience
• Background and/or interest in nutrition is highly desirable
• Current High School enrollment or High School graduate
• Computer skills including some Microsoft software and register skills
• Able to lift 30-40 pounds regularly throughout a four to eight-hour shift
• Embodies Jamba culture & values – will make a good representative to the Jamba Brand (i.e. energy, fun, self-starter)
Hires Needed:
8
Schedule:
12 hour shift
