To our most cherished Guests,
We are all navigating uncharted territory with no preexisting roadmap or compass aside from how we do business: nothing matters more than the safety and health of our team members, guests, and communities.
With all that we now know about federal, state, and city-wide mandates, as well as the science that has provided evidence urging everyone to reduce non-essential social contact, we have made the difficult decision to temporarily close some of our restaurants until we believe it is safe to re-open.
Of course, we wish that we could do business as usual, keeping all of our team working and offering the comfort of our cooking and hospitality to our guests. Yet it is unequivocally necessary that we do our part to keep everyone safe. For those of us who find purpose and passion in bringing people together, we must confront the reality that togetherness may be a threat to the health and safety of our community at this time.
We will use this temporary period of closure to explore how we can best support the livelihoods of our employees and our broader hospitality community until the situation normalizes. Already, we have made several commitments to our employees. Despite our closures and the total loss of our revenues, we will continue to pay employees scheduled to work through the short-term closure.
People are the heart of the hospitality industry, and our closures will present our businesses (and our entire industry) with serious financial challenges. If you wish to help people whose livelihoods are directly impacted by lost shifts, now is the time. You can buy a gift card to your favorite restaurant, to use when the situation normalizes. You can patronize delivery and takeout offerings from our restaurants that may remain open. You can donate to organizations like Second Harvest Food Bank who are working hard to feed those for whom lost jobs and school closures have created an urgent need for feeding. They are in dire need of volunteers as well.
This story will end at some point and while we are uncertain when that will be, we are relying upon today’s difficult decisions and collective sacrifices to put our businesses in the strongest position to pick up where we left of. We look forward to reopening these cherished places in our communities for people to gather and to receive our brand of hospitality.
On a positive note, we have enjoyed years of success and were actually looking for a window to close down, repair, refurbish, update and brighten our concepts. We will take this as a timely Spring cleaning to freshen up, rework menus and open with a renewed sense of spirit. We will emerge a stronger team and restaurant company for each of the communities we do business in.
Take care and we will see you in the Spring!
The Avenir Restaurant Team