Chick-fil-A Shops at Willow Lawn

Chick-fil-A Shops at Willow Lawn Serving the Richmond, Virginia community since 1987 ✨
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We are SO excited for our Splash into Summer event happening this Friday! Stop by between 11:30am-1:00pm to receive a FR...
06/18/2024

We are SO excited for our Splash into Summer event happening this Friday! Stop by between 11:30am-1:00pm to receive a FREE 5-Count Nugget. We will also be giving out free samples of our Peach Milkshake, free dessert cards & more!!! 🍑🍪✨ You must spend $10.00 to receive the free 5-Count, and mention “Splash into Summer!” 💦

50 Bonus Points have been extended to all dayparts this week!!! Come by any time from open-close and utilize Curbside fo...
06/18/2024

50 Bonus Points have been extended to all dayparts this week!!! Come by any time from open-close and utilize Curbside for extra points! ⭐️ The Peach Milkshake + the Maple Pepper Bacon Sandwich are also officially on the app. 🍑

Celebrating some of the best dads that we have on our team today!! 💕🍪 Happy Father’s Day to TJ, who is dad to Tuesday & ...
06/14/2024

Celebrating some of the best dads that we have on our team today!! 💕🍪 Happy Father’s Day to TJ, who is dad to Tuesday & Leni, Jonathan, who is dad to Hampton & Briggs, and Amir who is a wonderful stepdad to 4. Not pictured are: Blake, DeShawn, Maliki, Jason and Ryan. Watching you with your children is such a joy. 🫶🏼

After a long year, the Peach Milkshake has finally returned. Come swing by and grab this delicious beverage!
06/10/2024

After a long year, the Peach Milkshake has finally returned. Come swing by and grab this delicious beverage!

Summer’s coming in sweet and spicy. Enjoy our new Maple Pepper Bacon Sandwich, and save room for the return of a favorit...
06/10/2024

Summer’s coming in sweet and spicy. Enjoy our new Maple Pepper Bacon Sandwich, and save room for the return of a favorite: the Peach Milkshake. Now available for a limited time.

50 Bonus Points have been extended for this week!!! ⭐️ Don’t miss your opportunity for extra points, plus our two menu i...
06/10/2024

50 Bonus Points have been extended for this week!!! ⭐️ Don’t miss your opportunity for extra points, plus our two menu items! The Peach Milkshake + the Maple Pepper Bacon Sandwich are officially on the app.

Congratulations to Paola on her promotion to……. 🥁 TEAM LEADER! Paola has been working so hard to learn the ins and outs ...
06/07/2024

Congratulations to Paola on her promotion to……. 🥁 TEAM LEADER! Paola has been working so hard to learn the ins and outs of the kitchen so she can earn this promotion. She is such a hard worker, and we’re so lucky to have her on our team! Congratulations, Paola! We are so proud of you ♥️✨

Felicitaciones a Paola por su ascenso a……. 🥁 ¡LÍDER DEL EQUIPO! Paola ha estado trabajando muy duro para aprender los entresijos de la cocina para poder ganar este ascenso. ¡Es una gran trabajadora y tenemos mucha suerte de tenerla en nuestro equipo! ¡Felicidades Paola! Estamos muy orgullosos de ti ♥️✨

The Peach Milkshake makes its return, Monday, June 10th! 🍑 We also have a NEW seasonal Maple Pepper Bacon Sandwich joini...
06/05/2024

The Peach Milkshake makes its return, Monday, June 10th! 🍑 We also have a NEW seasonal Maple Pepper Bacon Sandwich joining the menu as well. 🥓 Swing by and see us next Monday to grab this exciting duo! ✨

Get your Cherry Berry beverages while you still can! This is the last week they will be served before we say goodbye to ...
06/04/2024

Get your Cherry Berry beverages while you still can! This is the last week they will be served before we say goodbye to 🍒🫐 and hello to 🍑✨

We are so excited to hire more top talent! ✨ Join us June 11th at Chick-fil-A Willow Lawn for our Hiring Event. ♥️ More ...
06/04/2024

We are so excited to hire more top talent! ✨ Join us June 11th at Chick-fil-A Willow Lawn for our Hiring Event. ♥️ More information can be found at: https://forms.gle/8coHs5eKwavzaHAB8. You can also find the link in our bio!

Happy birthday to our Team Members with May birthdays! Celebrating our team + a  cake = the best day!!! 🎂🫶🏼✨
05/31/2024

Happy birthday to our Team Members with May birthdays! Celebrating our team + a cake = the best day!!! 🎂🫶🏼✨

Join us in a Curbside spot next Monday-Friday from 2:00pm-5:00pm for 50 EXTRA BONUS POINTS ⭐️
05/30/2024

Join us in a Curbside spot next Monday-Friday from 2:00pm-5:00pm for 50 EXTRA BONUS POINTS ⭐️

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05/26/2024

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Following reading “The Way of the Shepherd”, our Director and Executive Leadership Teams were able to spend a day on Pro...
05/23/2024

Following reading “The Way of the Shepherd”, our Director and Executive Leadership Teams were able to spend a day on Promise Land Pastures. We were able to work together to make breakfast, complete a scavenger hunt around the farm, and learn more about knowing (and leading) our flock 🐑. A special thank you to the Smith Family for hosting us! We had such an incredible time learning and working together, and we are so thankful for the opportunity! ✨

We know a little fun can spark a lot of meaningful family moments. That’s why we’ve created pennycake, games and activit...
05/17/2024

We know a little fun can spark a lot of meaningful family moments. That’s why we’ve created pennycake, games and activities designed for the whole family.
FrameTheFun™ summer bucket list invites the whole family to plan, capture and frame your family adventures, making lasting memories all summer long. Grab yours today at https://spr.ly/6188dZleQ

We had the privilege of celebrating all of our mamas in the restaurant today for Mother’s Day 🌸🌷🌼🌻. We are so thankful f...
05/08/2024

We had the privilege of celebrating all of our mamas in the restaurant today for Mother’s Day 🌸🌷🌼🌻. We are so thankful for the early mornings, the late nights, and all of the hard work that these women put into our business. It’s not easy to be a working mom, but these ladies do it SO well. Thank you to for supplying us with these beautiful flowers!! ✨

Had the opportunity to partner up with Lindsey Grizzard Braun’s family to deliver Chick-fil-A to three departments at VC...
05/08/2024

Had the opportunity to partner up with Lindsey Grizzard Braun’s family to deliver Chick-fil-A to three departments at VCU Health that Lindsey was connected to. Nurses are truly amazing humans, and we are so thankful for all that they do. ✨ Lindsey tragically lost her life last August, and it was an honor to deliver food to her colleagues in her memory today. 🦋

📢 ATTENTION TEACHERS & NURSES! We want to celebrate YOU!!! 📢 Stop by Chick-fil-A Shops at Willow Lawn tomorrow, May 7th,...
05/06/2024

📢 ATTENTION TEACHERS & NURSES! We want to celebrate YOU!!! 📢 Stop by Chick-fil-A Shops at Willow Lawn tomorrow, May 7th, and get a FREE Chocolate Fudge Brownie on us! We are so appreciative of all that you do for our community, and it’s our pleasure to celebrate you in this small way. ✨ Please note: teachers and nurses MUST show valid credentials to receive this promotion.

Our Back of House Team Member of the Month winner for April was Evelin!! If you have an early morning catering order, ch...
05/02/2024

Our Back of House Team Member of the Month winner for April was Evelin!! If you have an early morning catering order, chances are that Evelin came in early to make the biscuits, or she probably prepped all of your fruit cups and parfaits. She is the prep QUEEN & always makes sure all of our produce is food safe. She works so hard each & every day, and we’re so lucky to have her on our team! 👏🏼

¡¡Nuestra ganadora del miembro del mes de abril del equipo de back of house fue Evelin!! Si tiene un pedido de catering temprano en la mañana, es probable que Evelin haya llegado temprano para hacer los ordenes de desayuno, o probablemente haya preparado todas sus tazas de frutas y parfaits. Ella es la REINA de la preparación y siempre se asegura de que todos nuestros productos sean seguros para los alimentos. Ella trabaja muy duro todos los días, ¡y tenemos mucha suerte de tenerla en nuestro equipo! 👏🏼

Our Front of House April Team Member of the Month winner was Quanique!! ✨ Q always goes above and beyond for our Guests ...
05/02/2024

Our Front of House April Team Member of the Month winner was Quanique!! ✨ Q always goes above and beyond for our Guests & has a positive mindset when it comes to the task at hand. She is such a ray of sunshine, and we are lucky to have her on our team!! ☀️

Our Chick-fil-A Fruit Cups are a delicious option made with chopped pieces of red and green apples, mandarin oranges, fr...
05/02/2024

Our Chick-fil-A Fruit Cups are a delicious option made with chopped pieces of red and green apples, mandarin oranges, fresh strawberry slices, and blueberries! Prepped by our wonderful Team Members, like Evelin! ✨

Happy birthday to some of our April babies!!! We LOVE celebrating our team each month 🥳
04/26/2024

Happy birthday to some of our April babies!!! We LOVE celebrating our team each month 🥳

Blue skies and cherry vibes!!! 🍒🫐
04/23/2024

Blue skies and cherry vibes!!! 🍒🫐

We had the honor of awarding our FOH Assistant Director Deon Gordon with a Remarkable Future Scholarship today. ✨ We are...
04/19/2024

We had the honor of awarding our FOH Assistant Director Deon Gordon with a Remarkable Future Scholarship today. ✨ We are so proud of you Deon, and we’re excited for your journey ahead. ♥️

Have you tried our NEW Cherry Berry beverages yet!? 🍒🫐  If not, pick one up today! They’re available for a limited time ...
04/18/2024

Have you tried our NEW Cherry Berry beverages yet!? 🍒🫐 If not, pick one up today! They’re available for a limited time & SO yummy. ✨

Our Operator, Blake, had the opportunity to lead a lunch and learn on all things Hospitality at  today! 🏠 Thank you for ...
04/17/2024

Our Operator, Blake, had the opportunity to lead a lunch and learn on all things Hospitality at today! 🏠 Thank you for having us, we love any opportunity to spread a little extra care + hospitality in the community. ✨ Cared for people, care for people!! 🫶🏼

A berry new way to cherry is here. 🍒 Grab one of our new Cherry Berry sips while they’re in season.👇🍒 Cherry Berry Sunjo...
04/15/2024

A berry new way to cherry is here. 🍒

Grab one of our new Cherry Berry sips while they’re in season.👇
🍒 Cherry Berry Sunjoy®
❤️ Cherry Berry Iced Tea
🍋 Cherry Berry Lemonade
🍦 Cherry Berry Frosted Lemonade

Here to enjoy for a limited time 🫐.

Congratulations to our two Team Members of the Month, Jamarie and Jay! They have both REALLY displayed grit and continuo...
04/03/2024

Congratulations to our two Team Members of the Month, Jamarie and Jay! They have both REALLY displayed grit and continuous improvement in the last month, and we are so proud of their hard work. 🫶🏼 Thank you for all that you do, guys!

We couldn’t let the day end without sharing our NEW promotional item, the limited time Sweet Pickle Lemonade!! 🍋 This sw...
04/01/2024

We couldn’t let the day end without sharing our NEW promotional item, the limited time Sweet Pickle Lemonade!! 🍋 This sweet and refreshing beverage offers hints of pickle juice for a little ~sweet and savory~ twist on a classic. Be on the lookout as this item is coming soon to a menu near you! 👀

We celebrated our March birthdays today!! 🥳 So extra thankful for another trip around the sun for these special (and ver...
03/29/2024

We celebrated our March birthdays today!! 🥳 So extra thankful for another trip around the sun for these special (and very loved) Team Members. ✨

Congratulations to our newest Champion at The Shops, Mikayla!!! She has been working SO hard for this role and we’re so ...
03/28/2024

Congratulations to our newest Champion at The Shops, Mikayla!!! She has been working SO hard for this role and we’re so incredibly excited to announce that she’s officially official ✨ Great job, Mik!

Don’t let the rain stop you from getting some chicken! Hope to see you soon RVA! ☔️🤍
03/27/2024

Don’t let the rain stop you from getting some chicken! Hope to see you soon RVA! ☔️🤍

Huge shoutout to Topgolf for hosting us for our Q1 team outing yesterday! We were able to spend time together outside of...
03/25/2024

Huge shoutout to Topgolf for hosting us for our Q1 team outing yesterday! We were able to spend time together outside of the business to share laughs, smiles & some (very) amateur golf. ⛳️ Thank you to all of our Team Members that came out, and we always love our time together. 🫶🏼

Sunshine Days may be wrapping up…but keep sharing your sunshine. It’s a gift everyone loves to get.
03/16/2024

Sunshine Days may be wrapping up…but keep sharing your sunshine. It’s a gift everyone loves to get.

03/16/2024

Thanks for making Sunshine Days so special. Send this to a friend to start their weekend off right.

03/15/2024

Sunshine Days is for sharing…sunshine. Tag a friend who could use a little boost before the weekend in the comments below.

Who’s the best part of Sunshine Days? You are, of course!
03/14/2024

Who’s the best part of Sunshine Days? You are, of course!

It’s day 3 of Sunshine Days. And we’re keeping the good vibes going with a little Q&A. What’s the first word you see and...
03/13/2024

It’s day 3 of Sunshine Days. And we’re keeping the good vibes going with a little Q&A. What’s the first word you see and who does it remind you of? ☀️

Sunshine Days shout-out: You’re amazing. Keep being you.
03/12/2024

Sunshine Days shout-out: You’re amazing. Keep being you.

Address

1601 Willow Lawn Drive
Richmond, VA
23230

Opening Hours

Monday 7am - 9pm
Tuesday 7am - 9pm
Wednesday 7am - 9pm
Thursday 7am - 9pm
Friday 7am - 9pm
Saturday 7am - 9pm

Telephone

+18042829674

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Our Story

Here at Chick-fil-A Shops at Willow Lawn, we genuinely want to provide a consistent REMARKable experience. We began with our core values, and have embodied them into our entire culture. “Come Get Some Tasty Chicken”, which represents Customers First, Grit, Stewardship, Teamwork and Continuous Improvement, has become the phrase that we say to ignite our team, the way we coach our leadership, and the motivation to dig deep.

When you walk into our store, you’re greeted with a friendly, welcoming face. You’re met at the counter with eye contact, a friendly smile, and an enthusiastic tone. It’s likely that you might even be greeted by somebody that knows your name, and your go-to order.

While you wait for your food, you will notice our passion for organization, and our attention to detail. You’ll see that each packet of ketchup is neatly stacked, and that the tables are home to our succulents, which proudly display our Chick-fil-A Shops at Willow Lawn logo. Our goal is to present you with an amazing restaurant experience that will keep you not only thirsty for our lemonade, but our experience overall.

Our mission is so much more than chicken, we truly care about bringing restoration to peoples days which consequently is the meaning of the word “restaurant". Our core values are present in every facet of our business, which brings excitement and builds culture. We know, at the core of our growth, there has to be sustainable systems that are well executed which is why our relationships, our culture, and our systems drive everything. We believe that trust is at the base of any relationship, and that trust is built with time and care. We will strive to know you, because we believe that knowing a person’s name connects us to their individuality.

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