10/29/2021
Come make some dough with us. At Jimmy John's, we bake bread all day, every day because stale bread isn't bread, it's... croutons and making dough with us just makes sense.
General Manager Job Summary: Manages all functions of a Jimmy John's restaurant to ensure customer service and high quality products are delivered to ensure restaurant profitability. Responsible for the successful ex*****on of fast, accurate, sandwiches and world-class customer service while maintaining a clean, organized shift.
Duties and Responsibilities:
-Perform all duties of Inshoppers and drivers.
-Manages a staff of approximately 3 to 50 employees. Assigns, oversees and evaluates work. Recommends promotion, transfer, or termination of employees based on performance.
-Provides on-the-job training for new employees.
-Delegates and is responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft.
-Assists in the supervision of the preparation, sales, and service of food.
-Forecasts food items. Estimates what amount of each food item will be consumed per shift.
-Ensure that every customer receives world-class customer service.
-Completes Opening or Closing Procedures.
-Executes systems and procedures with 100% integrity and completeness.
-Completes daily and weekly paperwork.
-Responsible for 100% of the cash drawers at all times during the shift.
-Audits previous shift's systems and procedures for 100% integrity and completeness.
-Completes preventive maintenance and upkeep on store's equipment and supplies.
-Performs other related duties as required.
Knowledge, Skills, and Abilities:
-Must be at least 18 years of age, have a valid driver's license, reliable transportation, current automobile insurance, and a clean driving record.
Special Requirements:
-Willing to work overtime, holidays, weekends as business dictates.
-Ability to establish priorities, work independently, and proceed with objectives with minimal supervision.
-Ability to handle and resolve customer threats and issues.
-Ability to handle and resolve employee issues.
-Skills to use a personal computer and various software packages (Word/Excel).
-Ability to handle stress and high-volume operations.
Each Jimmy John's is independently owned and operated under a franchise agreement with Jimmy John's Franchisor SPV, LLC, franchisor of the JIMMY JOHN'S system. Any questions regarding employment must be directed to the franchise owner/operator. Jimmy John's Franchisor SPV, LLC does not have access to franchisees' employment records or specific rules for employment as defined by the franchisees.
