09/19/2026
Just a friendly reminder for our DoorDash customers ❤️
When you place an order through DoorDash, your payment is made directly to DoorDash — not to us at the restaurant.
If there is an issue with your order, such as missing items, a cancellation, a delivery problem, or a refund request, it must be handled directly through DoorDash Customer Support.
DoorDash is responsible for covering any refund or loss on their end, and if the issue is determined to be the restaurant’s responsibility, that amount is then deducted from the percentage/payment we receive from DoorDash.
Because of that, we cannot take money out of our register to refund a DoorDash order. That would essentially mean the order is being refunded twice from our side.
We’re always happy to help however we can, but all DoorDash issues need to go through DoorDash. Thank you for understanding and for supporting our small business! 🌮❤️
