04/09/2026
Midland, thank you 🤍..!!!
We just want to take a moment to say how incredibly grateful we are for this amazing community. The support, patience, and kindness we’ve received during our opening week has meant more to us than words can explain. We also want to be honest and transparent with you all.
During rush hours (especially after 6 PM), we have been overwhelmed with orders. Because of that, there have been times where we’ve had to temporarily turn off our online ordering system. We do this because it’s not fair for our online customers to place an order and experience long delays without proper communication.
Instead, we focus on our walk-in customers so we can:
• Give you a clear and honest wait time upfront.
• Explain the situation clearly.
• Apologize and serve you as best as we can.
Our team is completely new most of them just finished training last week, and some of these days have only been their 2nd or 3rd real shift serving full customer volume and honestly they are doing AMAZING. We are so proud of them 🤍!
We also want to say this clearly that we know mistakes have been made, and we are truly sorry. We are listening to every piece of feedback both positive and negative. The positive keeps us going, and the negative helps us grow and improve every single day.
Behind the scenes, we are working nonstop to get better. There are nights where our team is here until 3–4 AM making fresh dough for the next day, because everything we serve is made fresh daily. That’s something we will never compromise quality matters to us.
We know we still have areas to improve, and we are actively working on it every single day. We are learning, adjusting, and growing as fast as we can.
Thank you for your patience.
Thank you for your support.
Thank you for giving us a chance.
We are here for the long run, and we are committed to giving Midland the best experience we possibly can ❤️
Marco’s Pizza Midland Team 🍕