08/23/2026
Sometimes the things your boss nags you about actually DO have a purpose. ๐๐ฅน
And this weekend, Johelys & Roxana learned exactly why Iโm so annoying about those temperature logs. ๐คฉ
Three times a day. Every day. Check them. Write them down. Donโt skip them. & NOTIFY mgr. Always. Turns out itโs NOT just me being a naggy boss. ๐๐โจ
Saturday was quite possibly one of the most chaotic Saturdays weโve had in a LONG time. Our network/computers decided to completely glitch (1st on the new system haha so throw that in too), the restaurant was FULL (hallelujah๐), short staffed (extra fun), and I was being pulled in approximately 927 directions. ๐ซ ๐โโ๏ธ
Meanwhile, over at the Market, Johelys & Roxana noticed the freezer temperatures were rising. And instead of waiting for me to โnot be busyโโฆ
Instead of assuming it was probably fineโฆ
Instead of just saying, well we told Krystal..
instead of just thinking it was on its defrost cycle (which would have been my first instinct)
THEY TOOK CARE OF IT. ๐๐ผ๐ฅณ๐
Without hesitation, they started pulling product and transferring it over to the Plaza walk in.
And because they caught it when they did, they saved our ENTIRE freezer section in the market from going bad. ๐ญ๐
THAT is why we do the temperature logs.
THAT is why we check them three times a day.
And THAT is what makes me SO incredibly proud.
They didnโt just check a box (or just make up the number) on a checklist. They understood WHY we do it โ and when it mattered, they knew exactly what to do without needing me to tell them. ๐
Ahhhh & then thereโs Alan. ๐ฅน He was the first-cut server and had every right to GO HOME. ๐ Instead, he stayed TWO HOURS past his shift to help the girls move everything quickly & in an organized fashion.
Nobody told these three they had to do any of this. They just did. ๐๐ผ
And on the Plaza side โ THANK YOU to everyone who had patience with us tonight! โค๏ธ Our computers were fighting for their lives while we had a full restaurant, and somehow this little crew just kept going!
We might be a small staff, but dang it, they are the BEST. ๐ฅน๐๐ฝ๐
Even our newer kids on the block were problem-solving and figuring things out on their own while I was trying to get the system back in place. Theyโre still learning, but when things got chaotic, they didnโt just stand around waiting for me to fix everything. They stepped up, helped each other and figured it out on their own! ๐ฅ Heather just turned into Krystal & Laura all in one, Naomi just taught herself ๐, Yulisa probably thinks we are all crazy but dominated her role like a pro, Alan served half the restaurant, & Ana was bartending, serving, packing orders, and doing any random command I gave her since she was the OG of the group! ๐
Cristina & Alberto rode the waves of Plaza as if theyโve been on staff for years. (They got an authentic taste of an awesome Plaza night๐
). Silvia was being pulled in just as many directions as I was as she was being the busser of the year! ๐ฅณ The kitchen? They didnโt even skip a beat per usual. & didnโt even hate us during the rush! IYKYK โจ๐๐
As a business owner, Iโm learning ๏ฟผthat I physically cannot be everywhere at once. &&& tonight, my people reminded me that I donโt have to be. โค๏ธโ๐ฉน
They stepped up, problem-solved, helped each other.
They took care of our guests โ They took care of our product โ And they took care of these businesses.
Meanwhile, I was personally trying not to have a breakdown upstairs in the network room & later inside the tiny walk in freezer. ๐คฃ๐๐ฝโโ๏ธ๐ซ โ๏ธ Thank God for the ice-cold vibes in there because apparently I needed to cool off in more ways than one. ๐ & I learned all about Ethernet cables way more than I ever wanted to know! ๐
Johelys, Roxana, & my ENTIRE Plaza crew โ I am SO dang proud of you. โค๏ธ
And naturally, I have ZERO pictures of any of these rockstars becauseโฆ . ๐คฃ๐ซ
So please enjoy this beautiful camera shot of part of the Market as my only photographic contribution to this story. ๐๐ Because when youโre actually IN the chaos, obviously nobody thinks, WAIT! Let me get a picture for Facebook! ๐
No team picture or action shots. Just security camera footage and a VERY proud & mildly exhausted (in a good way) boss. ๐ Blessed with the best!
P.S. if the network ever goes down againโฆ it will take me about 0.067 seconds to recover now that Iโm trained! ๐๐๐ Plus โ our Toast support rep HAS to be an EMT in real life, because the way he handled me on the phone like an active 911 call deserves recognition of its own. ๐๐ฝ๐๐ฝ The amount of times I told this poor man that it was a disaster ๐
๐๐คฆ๐ฝโโ๏ธ โMrs. Hernandez, please stay with me. I have one more short term solution to get you running.โ ๐๐ซ
