10/04/2022
With a saddened hearts we are announcing the closure of our Liverpool Location. With the rising costs of every supply we use as well as newly rising utilities we have made the tough decision to close the storefront. Most of our supplies have doubled or even tripled in cost and with supply shortages and the continued state of our economy we feel that it is the best decision for us at this time. We strongly feel like its going to get worse, before it gets better as we live in these unprecedented times. Will we ever have a daily walk-in store-front again? YES, there is a possibility but we are opting to vow out to see how things roll out moving forward. We are however working on a small production facility to still be able to complete wholesale and customer orders, for delivery only. We have a few ideas up our sleaves, we will certainly update everyone as things develop! We are currently not taking any new orders for the month of October until we get situated into a new facility.
Thank you from the bottom of our hearts, so many of our customers have forever touched our hearts and lives and will be life long friends! It has been a true honor to say the least to serve the great people of Onondaga/ Oswego County and beyond. To know that we have been a small part of your life celebrations is a true blessing knowing that we helped to bring families and friends closer together over a sweet (or savory pretzel) treat made by us! We have always taken pride in the quality of our product and our ingredients, and we are not willing to settle or "cheapen" our product by using more cost effective ingredients. You have always been able to receive nothing but the best when purchasing from us and we will continue to do so moving forward. Starting this ten years ago, butter has nearly tripled, utilities have tripled, oil, eggs, packaging supplies etc, food safe gloves, you name it, it has increased. We couldn't possibly pass this all onto our customers.
Thank you so very much for your patronage over the years! Any current orders will be completed as promised, new orders will not be taken until further notice. Much Love and appreciation, Amy and Chris
Edit: I am reading each and every comment and am so touched by the support ❤️, lots of tears but great memories of all the special moments In time that were shared with CupCakers sweets 💕. Just wanted to re-iterate that the storefront is closed and will Not be open again, however if we have extras over the next few weeks we may list them for purchase online and will let everyone know ❤️ Amy