08/26/2026
Cochran’s Cafeteria
Customer Apology Notice Regarding Credit/Debit Card
Processing
Dear Valued Guests and Customers,
We want to sincerely apologize for the unexpected credit card/debit card charges many of you recently received.
For the past three weeks, our Point of Sale vendor experienced a system issue that delayed some transactions. As a result, several charges that should have been processed separately were processed together at one time. We understand how stressful and frustrating it can be to see multiple charges appear unexpectedly, especially when you were not anticipating them all at once.
We are truly sorry for the confusion, inconvenience, and financial strain this may have caused. We know that these charges may have affected your budgeting or created concern about whether you were charged correctly, and we deeply regret the worry this situation has caused.
We are working closely with our Point of Sale vendor to address the issue and help ensure that all future transactions are processed accurately and on time. If you have any questions or concerns about your charges, please contact us directly. We will be happy to review your account and assist you as best we can.
Thank you for your patience, understanding, and continued support. We are grateful for the opportunity to serve you and sincerely appreciate your business.
With appreciation,
Management Team
Cochran’s Cafeteria
903-887-1807 (tel:903-887-1807)
[email protected]
