07/11/2026
I wanted to come on here and apologize to our customers yesterday. I understand a lot of you didn’t get the right order, had orders that were late, or got turned away when you tried to place an order. That is not the customer service that we work hard for, and I sincerely apologize.
My husband and I took our kids and went out of town yesterday to meet a new baby in our family, and also go on vacation before we have our 3rd baby in less than 2 months. Unfortunately the staff that was there was overwhelmed I will be re training to make sure that this doesn’t happen again.
I know it takes time to gain trust for new and long time customers and I hope that those who had a bad experience yesterday come back and try Steve-O’s again.
With that being said, we will be closed Saturday, July 11th. I hope to see everyone Tuesday.
-Isabella and Nathaniel