IHOP Glen Carbon

01/22/2026

Hi everyone,
As many of you know, IHOP Glen Carbon is currently under new management and new ownership. While we are working hard to make this transition as smooth as possible, it has come to our attention that our former general manager, Donna, has been making false accusations.

The decision to part ways with Donna was made because she did not meet IHOP franchise standards. This included not following health and safety standards, inappropriate treatment of employees, and unprofessional interactions with guests. We understand that transitions can be difficult, and emotions may run high, but it’s important that the facts are clear.

I want to personally reassure our guests and community that I, Alexis, hold our staff accountable—for how they treat one another, how they treat our guests, and for maintaining a clean, respectful, and welcoming environment. Cleanliness, professionalism, and accountability are non-negotiable standards here.

I would also like to address concerns raised by past employees. While everyone is entitled to their own experiences and opinions, I assure you that any behaviors or conditions mentioned do not reflect the standards we operate under today. I am committed to working hard to ensure those issues are corrected and never repeated.

Although this transition is still recent, significant improvements have already been made. The front of house and back of house have been thoroughly cleaned, procedures have been reinforced, and expectations for cleanliness and conduct have been raised.

Additionally, to clear up any confusion: this location is no longer under the old franchisee. We are operating under completely new ownership. My experience with the new ownership has been extremely positive—they respect their employees, value feedback, and genuinely care about doing things the right way.

I will be at the location often, and if you have any questions, concerns, or feedback, please feel free to come see me directly. I am always happy to assist and answer any questions.

Thank you for your patience and continued support as we move forward.
Alexis
General Manager, IHOP Glen Carbon

01/21/2026

NOW HIRING at IHOP Glen Carbon! 🥞

We are looking to add great people to our team for the following positions:

Servers

Hosts

Cooks

Dishwashers

What we’re looking for:

Able to stand for long periods of time

Able to lift up to 30 lbs (kitchen positions)

Flexible schedule (days, nights, weekends)

Positive attitude & good vibes

Fast-paced, team-oriented mindset

✨ Great part-time opportunity, especially for high school students (hosts) and anyone looking for flexible hours.

📍 Apply in person at IHOP Glen Carbon
or message us for more information!

Send a message to learn more

01/21/2026

IHOP Glen Carbon is now under new management, and we’re taking steps to ensure a smooth and secure transition for our team and guests. Due to the previous manager not returning the keys, we had the locks changed today.

Our current hours are:
Monday–Thursday: 7am–10pm
Friday–Sunday: 6am–10pm

Thank you for your understanding—we’re excited to welcome you in and provide a better experience moving forward.

—Alexis, General Manager

01/16/2026

Hi,

I’ve been hearing about your recent experiences, and I want to sincerely apologize on behalf of IHOP Glen Carbon. Our team and I are working very hard to improve the guest experience, food quality, and cleanliness throughout the restaurant.

I’m working closely with my regional manager as we rebuild a strong team, bring music back into the building, and make meaningful improvements across the location. We’ve also started weekly staff training and monthly team meetings to ensure our goals are met and that every team member feels supported.

We would truly appreciate the opportunity to earn your trust back and provide you with a much better experience than your last visit. Thank you so much for your patience and understanding as we continue to improve.

— Alexis, General Manager
IHOP Glen Carbon

01/15/2026

✨🥞 IHOP Glen Carbon is under NEW management! 🥞✨
We’re ready to make your experience better than ever — with improved service, fresh energy, and all your IHOP favorites you know and love. 💙
Come in and see the difference today!

🥞✨

11/30/2025

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