08/18/2026
We tried something new because it looked good on the surface and unfortunately, it turned out to be nowhere near what we expected. We did that!
A couple of weeks ago, we introduced a new online ordering system and app. In the beginning, things seemed to work well, but as we continued using it, we realized it simply wasn’t a good fit for our needs. It created confusion on our food preparation side and came with fees for just about everything. That’s not what we signed up for, so we have terminated our agreement with the company.
We are now working with our original online ordering company to enhance the system we already know and use. They have some new programs and features that we’re interested in, and honestly, we probably should have explored those options before making the switch.
We feel confident about the direction we’re taking and expect to have the improvements rolled out within the next couple of weeks.
In the meantime, if you’d like to order online, please use:
murphysframingham.smartonlineorder.com
I sincerely apologize for the confusion and frustration this change has caused over the past couple of weeks. This one is on me, and I’ll be working closely with our staff to make sure that any future changes or new programs are properly communicated to our customers before they are implemented.
We appreciate your patience, understanding, and continued support. We’re confident we’ll have everything back on track very soon!
Again, my apologies for the confusion, and thank you for sticking with us.
Shaun Keefe
Murphy’s Eats and Treats
