09/17/2026
Recently, I received an anonymous two-page letter addressed to “Sir” regarding a parking incident at Woody’s. Since the writer did not leave a name, phone number, email address, or return address, I have no way to respond privately, so I’m hoping this message reaches them.
First, just to clear up one small detail: Woody’s is owned by a woman — so that would be “Dear Madam,” not “Dear Sir.” 😊
More importantly, there are several facts I would like to clarify.
Woody’s Ice Cream does not own the building or the property. We are a tenant and operate our business from this location.
Because we have had ongoing issues with vehicles parking in spaces designated for our customers and then leaving their vehicles for extended periods of time, the parking area is monitored by an outside company. That company, not me and not Woody’s employees, monitors the vehicles and comes to the property to place parking stickers on vehicles when appropriate.
I did not personally sticker this vehicle.
In this particular situation, the vehicle belonged to customers who were actually inside Woody’s, so obviously it should not have been stickered. A mistake was made, and I sincerely apologize for the inconvenience and frustration that mistake caused.
Had I known about the situation at the time, I would have been more than happy to help resolve it.
What is particularly disappointing about receiving this letter is that the writer accused me personally of “vandalizing” their vehicle and attributed actions to me that I simply did not take. The letter then goes on to describe me and my business in extremely harsh terms and states that they intend to tell others and spread the story as widely as possible.
Yet the writer chose not to leave a name, telephone number, email address, or return address that would allow me to contact them, hear their concerns, explain what actually occurred, or offer them a personal apology.
Woody’s has been a family-owned local business for nearly three decades. I take the way our customers are treated very seriously. We are not perfect, and when a mistake happens involving our business, I am willing to acknowledge it and apologize for it.
I simply ask for the same fairness in return: before publicly condemning a person or a small business, please make sure you have all of the facts.
To the family who wrote this letter: if you happen to see this, please contact me directly. You know who I am and where to find me; unfortunately, your anonymous letter did not give me the same opportunity.
I would genuinely be happy to speak with you, apologize personally for the inconvenience, and explain exactly what happened.
Sometimes a respectful conversation can accomplish much more than an anonymous two-page letter.
Respectfully,
Danielle
Owner, Woody’s Ice Cream
