08/02/2026
📌 A Friendly Reminder About Custom Orders
To help keep things running smoothly, all custom orders require a 50% non-refundable deposit at the time the order is placed. This applies to everyone, even friends and family.
Recently, I had an order that was placed but never confirmed, and it wasn’t picked up on the scheduled day. Unfortunately, once I begin baking, that time, effort, and the ingredients have already been invested.
To avoid situations like this, all orders must be placed through The Cozy Crumb business page and will ONLY be added to my schedule once the deposit has been received.
Thank you all for understanding and for continuing to support my small business. Every order means so much to me, and these policies help ensure I can continue providing fresh, homemade treats to everyone. 🩷