08/31/2026
Fun fact: We used to absolutely hate staff meetings when we were line cooks.
We used to work in restaurants where they weren’t just a norm they were a requirement. The chef would get us 15 minutes before service and talk about reservations, VIP guests, stations, goals, what to pay attention to, what was happening in the restaurant, etc.
And we thought: why are we standing here talking for 15 minutes when we could be finishing our prep? Prep is the priority!
Well… now we understand. 😂
We knew we had to have staff meetings with our team, so our vision was a break between the morning and night shift. Everyone sits at the table, eats together like a family, and we talk about the day, the week, dishes, challenges, goals, etc.
I think about this now and it makes me laugh. We thought about a restaurant, but forgot we were opening in a FOOD HALL.
There is no such thing as a break for the whole team when someone still has to work the line, someone has to work the register, and people are constantly coming in to eat.
So that didn’t work.
Mornings are too busy with prep. At night, there is too much cleaning, everyone is exhausted and wants to go home.
So we had to find a solution.
One of them was our group chat. Thanks to Square , we have a separate employee app where we can communicate, make announcements, and bring attention to things that need to be addressed. It’s a great tool, but we still wanted actual face to face conversations.
So we started doing staff meetings on Saturdays, right after service, for about 30 minutes. We get everyone drinks and snacks, sit down together and talk.
And this is the important part: it’s not just us talking.
Everyone gets to speak.
Communication between employees and management is so important. You have to let your team speak, and you have to listen. Everyone needs to feel heard.
It might not be every Saturday, but this is our solution to keep communication going. Continued in comments 👇