02/14/2026
We believe our lines are now 90% fixed although we are still seeing some issues. Numbers to try if you are trying to place an order and still cannot get through. Aside from Mondays when we are normally closed, please let us know if you are still having trouble getting through.
802-753-7772 Main line inconsistent.
Available cell phone numbers to call:
802-379-5653 cell phone
802-379-3379 cell phone
FIDIUM has been unable to properly fix this ongoing problem. This problem has grossly affected our business for the past 3 days.
To our valued customers that are also experiencing frustration trying to get a hold of us to place orders. After 3 days our main line is still not working properly. FIDIUM has been unable to fix this problem that has grossly affected our business and is still ongoing.
The line works then doesn’t work so unfortunately many of you cannot get through. Please use the alternate numbers listed above to place an order should that happen. We are at the mercy of this company at this point to get this fixed as they have not been unable to, for our business to go back to normal.
We were informed when we switched over from Comcast it would be an easy, smooth, changeover and that has not been the case. It has been a stressful nightmare. That being an understatement.
We deeply apologize for all of you trying to get a hold of our business and experiencing this and hope the alternative cell phone numbers will help.
