06/03/2026
Operations Manager
$78,000-$105,000
Plus tips
BricknFire Pizza Company is in the very early search for a hands-on Operations Manager to help lead our growing catering, mobile, and retail operations. This position is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and understands that small business operations often require flexibility, adaptability, and teamwork.
Unlike a traditional corporate management role, success at BricknFire requires the ability to navigate gray areas, make sound decisions with incomplete information, and adjust priorities as business demands change. The ideal candidate is approachable, solutions-oriented, and capable of balancing accountability with empathy.
This role combines operational leadership, event support, staff management, administrative oversight, and day-to-day problem solving.
Core Responsibilities
Team Leadership & Accountability
* Lead by example through a hands-on management style.
* Foster a positive, supportive, and accountable workplace culture.
* Coach employees through performance concerns while recognizing achievements and growth.
* Conduct employee performance discussions, disciplinary conversations, and follow-up coaching when necessary.
* Ensure company policies, procedures, and operational standards are consistently followed.
* Assist with hiring, onboarding, training, and development of team members.
* Serve as a trusted resource for employees and management alike.
Operations Management
* Oversee daily operations across all BricknFire business divisions.
* Identify inefficiencies and develop practical solutions to improve operations.
* Maintain operational systems, checklists, inventory controls, and accountability measures.
* Monitor food quality, cleanliness, organization, and overall presentation standards.
* Ensure compliance with health department regulations, food safety standards, and company procedures.
* Assist with scheduling and labor management to meet business demands.
Catering & Event Support
* Become fully trained in BricknFire’s mobile and catering operations.
* Learn to drive company vehicles and trailers safely.
* Participate in private catering events whenever scheduling and business needs allow.
* Support event setup, ex*****on, customer service, and breakdown.
* Serve as a leader on-site and help ensure every event meets BricknFire’s hospitality standards.
* Assist with event logistics, staffing plans, and operational preparation.
Administrative & Office Responsibilities
On days without scheduled catering events, this position will primarily function as an in-office operations role.
Responsibilities include:
* Managing cash handling procedures and money banks.
* Reviewing operational reports and company metrics.
* Following up on employee accountability items.
* Tracking corrective actions and performance improvement plans.
* Monitoring inventory and ordering processes.
* Reviewing operational issues from prior weeks and ensuring follow-through.
* Assisting ownership with administrative projects and process improvements.
* Supporting communication between departments and locations.
What Success Looks Like
A successful Operations Manager at BricknFire:
* Understands that small business operations are rarely black-and-white.
* Remains calm and adaptable when plans change.
* Can shift priorities quickly without frustration.
* Finds solutions instead of focusing on problems.
* Balances accountability with compassion.
* Supports employees while maintaining high standards.
* Builds trust with team members through consistency and fairness.
* Is willing to jump into any role when needed.
* Understands that no task is beneath leadership.
* Takes ownership of problems and follows them through to completion.
Qualifications
* Previous leadership or operations management experience preferred.
* Hospitality, catering, restaurant, food service, or event experience strongly preferred.
* Strong organizational and communication skills.
* Ability to manage multiple priorities simultaneously.
* Comfortable working both independently and as part of a team.
* Valid driver’s license with a clean driving record.
* Ability to lift and move equipment as required for catering operations.
* Strong problem-solving and decision-making abilities.
Our Culture
BricknFire is a family-oriented, hospitality-driven company built on teamwork, flexibility, and service. We believe people are human and deserve support, understanding, and opportunities to grow. We hold our team accountable, but we do so with respect and empathy.
We are looking for a leader who can maintain high standards without becoming rigid, who understands the realities of small business, and who is excited to roll up their sleeves and be part of the team every day.
Reports To
Owner / Leadership Team
Schedule
Full-time, flexible schedule including weekdays, evenings, weekends, and catering events as business demands require.
Email: [email protected] your resume and a brief description on why you’re interested in this position.
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