10/07/2020
W***y’s Mexicana Grill’s Team Members (TMs) are responsible not only for the operations of a restaurant, but also product knowledge, responsible food portioning, and Above and Beyond Guest Service- functions that are supported by W***y’s management family. In addition to the demands of the business, TMs must aspire to seek development with W***y’s policies in the form of completion of W***y’s training and working harmoniously to fulfill W***y’s mission to deliver flavor-filled food to the community.
Your success will be measured by your ability to give stellar Guest Service, arrive promptly to work, and share positive vibes.
How you will succeed:
• Showcasing WE R FAMILY when it comes to serving our guests and supporting the team by successfully living the W***y’s mission and goals – you are responsible for shaping the work environment and guest experience while sharing W***y’s company vision! You will be committed to support all restaurant operations with a positive and constructive attitude– we hire for attitude and teach for aptitude because our people are everything to us!
• BRING IT! In showing only you’re a game by supporting the team on tasks including but not limited to restocking, cleaning, and setting up all areas for success in a timely manner while keeping constant communication with management.
• Proactively participate in FUELED BY FUN Taco Talks that encourages and recognizes performance, anniversaries and birthdays that informs the entire team on daily goals and challenges ahead
• Be QUALITY CRAZED when cooking and preparing food accurately by following recipe cards, supporting and following safety, sanitation, and security standards outlined by W***y’s.
What it takes:
• Passion for giving excellent Guest service.
• Operation of cash register and POS system.
• Willingness to operate restaurant equipment (including but not limited to Fryers and Grills).
• Willingness to understand and follow health, safety, food handling, and hygiene standards.
• Capability to reach, bend, stoop, scrub equipment and lift 50 pounds multiple times per shift.
• MOST IMPORTANTLY: The DESIRE to have fun on the job!
Expected outcomes:
• Complete understanding of W***y’s core values and mission.
• Compliance with all W***y’s attendance policies (zero no-call no-shows)
• Willingness to be community driven and exercise great care of promotional community activities
• Zero Guest complaints and disciplinary actions