22/12/2025
A Diplomata is Hiring!
Job Description — Café Server (Barista + Guest Service + Portuguese Required + English a plus) — Linda-a-Velha (On-Site)
Company: A Diplomata — Premium Hospitality, Cafe & Catering Operator
Location: On-site Café in Linda-a-Velha, Portugal
Schedule: Shift-based between 7h00-21h00; weekdays, weekends, and holidays according to business needs
Contract: Full-time / Part-time / 6 months initially with options to extend
Start Date Immediate
Reports to: On-Site Catering Manager / Café Supervisor
Role Summary
We are hiring a Café Server with strong barista and guest-service capability to deliver a premium café experience at our Linda-a-Velha location. You will prepare and serve espresso drinks and teas to guests’ preferences, provide personalized service, and proactively contribute to a clean, well-run café environment.
This role is ideal for someone who takes pride in hospitality, maintains professional standards under pressure, and genuinely enjoys serving people.
Key Responsibilities
1) Coffee Bar & Beverage Service (Barista Core Duties)
Prepare and serve espresso-based coffee drinks and tea to guests’ wishes and standards
Maintain consistent beverage quality, speed, and presentation
Set up, maintain, and clean the coffee bar and beverage station throughout the shift
Follow recipes, calibration, and hygiene procedures to ensure consistency and safety
2) Guest Experience & Personalized Service
Deliver warm, professional, guest-focused service with a hospitality-first mindset
Offer personalized service as much as possible (remember preferences, anticipate needs, recommend options)
Proactively strive for optimal guest satisfaction and resolve minor issues quickly and respectfully
Support counter service, table service, and take-away flow depending on the café setup
3) Café Operations, Cleanliness & Standards
Maintain a clean and organized café environment (front-of-house, coffee bar, guest areas as assigned)
Support stock organization and replenishment of cups, milk, tea, consumables, etc.
Work closely with colleagues to keep service smooth during rush periods
Uphold professional appearance: service-minded, conscientious, neat, and customer-focused
Required Qualifications (Must-Have)
Applicants must meet all of the following:
Education: High school graduate (or equivalent)
Experience: Minimum 2 years of experience in café, restaurant, or event service (server / barista / hospitality service roles)
Languages: Working proficiency in spoken and written Portuguese and English
Availability: Able to work weekdays, weekends, and holidays between 7h00-21h00 as needed
Attitude: Positive, service-minded, dependable, and eager to learn and improve
What Success Looks Like (Performance Standards)
Top performers in this role:
Arrive prepared, uniform-ready, and on-time—every time
Deliver consistent service quality under pressure
Anticipate guest needs without being intrusive
Keep café and terraza immaculate and service flow smooth
Communicate clearly with supervisors and teammates in a multicultural environment
Protect client confidentiality and uphold premium brand standards
Open-minded, and humble. Willing to learn and continuously improve
Preferred (Nice-to-Have)
Hospitality school students and graduates strongly encouraged to apply
Advanced barista skills (espresso calibration, latte art, specialty coffee knowledge)
Experience with POS systems and cash handling
Experience working in high-volume café environments or premium hospitality settings
Wine, beverage, or basic bar service competence
A valid Portuguese or International driver’s license
Your own transportation(car, motorcycle or moped)
Mandatory Legal / Eligibility Requirements (Client/Site Requirement)
Provide a valid Certificado do Registo Criminal issued by the Portuguese Ministry of Justice, dated within the last 12 months, confirming no criminal convictions relevant to the scope of duties
Hold all legally required work authorization / permits / certificates necessary to perform the job in Portugal
What We Value (Behavioral Standards)
Hospitality and professionalism are non-negotiable
Strong attention to detail: orders, cleanliness, and guest cues
Calm, respectful communication—especially during busy moments
Pride in presentation: you, the bar, and the guest area always look sharp
Continuous improvement mindset: you want to get better every month
What We Offer
Stable work in a well-run on-site café environment
Training and skill development (service standards + barista growth), event catering
A team culture focused on professionalism, respect, and guest experience
Opportunities to grow into Lead Barista / Shift Supervisor / Café Supervisor roles
Competitive compensation aligned with premium hospitality standards
Stable weekday schedule with paid additional shifts when events require
Training in VIP service standards and multicultural guest experience
Professional environment, high-quality events, and a strong operations team
How to Apply:
Start the online application process here https://tally.so/r/1Akvab
On the application, select “Café Waiter/Waitress/Barista” for “Which role are you applying for?”
Upload your CV (Portuguese or English) during the online application process
Upload your cover letter during the online application process
Summary of relevant Café experience (2–5 bullet points is fine) for the cover letter
The online application process includes confirmation of:
Portuguese fluency + English fluency a plus
2+ years catering/event waiter/waitress experience
Availability for 07:00–17:00 schedule + occasional weekends/holidays
Ability to provide the Registo Criminal (validity within 90 days)
Please note: To ensure a fair and efficient review process, we kindly ask that applicants do not contact us by phone or email regarding this position. Due to the high volume of applications, only submissions made through the official application channel will be reviewed.
Equal Opportunity & Data Privacy
A Diplomata hires based on merit, professionalism, and role requirements. Applicant data will be handled in accordance with applicable GDPR data protection standards.
