22/08/2026
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Earlier today, three visitors who appeared to be sales representatives of a well-known car dealership, based on their uniforms, entered 5&2 Coffeehouse, only to use our restroom.
๐๐ฎ๐ซ ๐ญ๐๐๐ฆ ๐ฉ๐จ๐ฅ๐ข๐ญ๐๐ฅ๐ฒ ๐๐ฑ๐ฉ๐ฅ๐๐ข๐ง๐๐ ๐ญ๐ก๐๐ญ ๐จ๐ฎ๐ซ ๐ซ๐๐ฌ๐ญ๐ซ๐จ๐จ๐ฆ ๐ข๐ฌ ๐๐จ๐ซ ๐๐ฎ๐ฌ๐ญ๐จ๐ฆ๐๐ซ๐ฌ ๐จ๐ง๐ฅ๐ฒ ๐๐ง๐ ๐ญ๐ก๐๐ญ ๐ญ๐ก๐ ๐๐๐๐๐ฌ๐ฌ ๐๐จ๐๐ ๐ข๐ฌ ๐ฉ๐ซ๐ข๐ง๐ญ๐๐ ๐จ๐ง ๐ญ๐ก๐ ๐จ๐๐๐ข๐๐ข๐๐ฅ ๐ซ๐๐๐๐ข๐ฉ๐ญ. When one of our partners opened the restroom for cleaning, one of the visitors entered and used it even she was told that it's really for customers' use only.
Since nakapasok na siya, hinayaan na lamang siya ng team. Nobody stopped, embarrassed, or confronted her, and our Shift Supervisor did not ask her to purchase anything.
However, after using the restroom, she approached our Shift Supervisor and asked: โAnong sabi mo?โ
Our Shift Supervisor calmly repeated: โYung CR po kasi namin, for customers only lang po.โ
She then responded:
โGusto mo, bumili ako saโyo tapos ibigay ko na lang saโyo?โ
Afterward, she spoke with her companions and took photos of the coffeehouse, including our storefront. One of our dine-in customers also told us that he heard her say, โIpo-post ko โto.โ
Our account is supported by clear CCTV footage showing that our team properly and respectfully explained the policy. We are sharing this only to provide the complete context should a different version be posted publicly.
๐๐ฎ๐ซ ๐ซ๐๐ฌ๐ญ๐ซ๐จ๐จ๐ฆ ๐ข๐ฌ ๐ง๐จ๐ญ ๐ ๐ฉ๐ฎ๐๐ฅ๐ข๐ ๐๐๐๐ข๐ฅ๐ข๐ญ๐ฒ. We keep it customer-only so we can properly maintain its cleanliness and provide water, toiletries, and regular cleaning for our paying customers.
Policies may sometimes feel inconvenient, but our Coffeehouse Partners are simply doing their job. We kindly ask everyone to treat them with the same respect and courtesy they extend to others.
Respect should always go both ways. ๐ค
Love and light,
5&2 Coffeehouse Management
