Destiny Rao

22/12/2025

ERAtech is a leading human-resources outsourcing firm that specializes in connecting businesses with skilled individuals who provide subscription-based services. With extensive industry experience, ERAtech enables clients to access professionals offering flexible, ongoing support across various domains, including consulting, creative services, digital marketing, and operational solutions.

We are currently seeking a CSR Trainer to join our team. This role involves designing, delivering, and evaluating training programs that equip Customer Service Representatives with the necessary skills, knowledge, and behaviors to deliver exceptional customer support. Key responsibilities include onboarding new hires, upskilling existing staff, and ensuring consistent service quality that aligns with company standards.

Qualifications for this position include:
- College graduate/undergraduate or equivalent experience (preferred)
- 2–5 years of customer service experience; training or coaching experience is preferred
- Experience in call center, BPO, or customer support environments is a plus

Key outcomes expected from this role are:
- Faster and more effective onboarding
- Improved CSR performance and confidence
- Higher customer satisfaction and service quality
- Reduced errors and escalations

Please fill out this form for interested applicant!

This link will take you to a page that’s not on LinkedIn

07/12/2025

Join and be part of our growing team.. Dm me for interested..

03/12/2025

Customer Support Supervisor
Dubai(Business Bay)

Responsibilities:
• Manage and lead the customer support team
• Oversee daily CS operations: chat, email, WhatsApp, in-app support.
• Handle escalations, payment issues, KYC, VIP complaints
• Improve workflows, SOPs, and quality standards
• Monitor CS performance metrics (CSAT, FCR, response time)
• Identify fraud, suspicious behavior, and coordinate with Risk team
• Collaborate with Product/Tech/Payment teams to resolve user-impacting
issues

Requirements:
• Preferable Indian nationality
• Bachelor's degree or above
• Proficient in using common office software, including Microsoft Office (Word,
Excel, PowerPoint)
• Fluent English communication
• 3+ years Online Casino/iGaming/casual Gaming/Trading Site customer support
experience
• 1+ year team leadership or supervisory experience
• Knowledge of UPI, Paytm, PhonePe, verification flows
• Strong leadership, problem-solving, and stress-management skills

Preferred:
• Experience with fraud detection or risk control
• Familiar with CRM tools (Meiqia/Live Chat )

Salary:
• AED 5,000 (Base: AED 3,500 + Performance Bonus: AED 1,500)

Company Benefits:
• Work Visa Sponsorship: The company will handle and reimburse the
processing of a valid work visa for 2 years (cost: AED 9,000).
• Team Building & Travel: Regular company-organized team-building trips.
• Weekly Afternoon Tea: Every Wednesday afternoon.

03/12/2025

Customer Support Agent (CSR)
Dubai(Business Bay)

Key Responsibilities
Customer Support
• Provide timely assistance to users via live chat, email, WhatsApp, and in-app
support.
• Resolve issues related to login, payments (deposit/withdrawal), gameplay,
account verification, and general inquiries.
• Follow customer service SOPs to ensure consistent and high-quality
responses.
• Communicate politely, clearly, and professionally with users at all times.

Payment & Account Support
• Assist users with UPI/Paytm/PhonePe deposit and withdrawal issues.
• Guide users through KYC processes and account verification steps.
• Report suspicious activities such as fraud, multi-accounting, or chargebacks.
Problem Resolution & Escalation
• Identify issues requiring escalation and report them to supervisors or relevant
departments.
• Maintain detailed user case logs and ensure follow-up until resolution.

Product Feedback
• Gather frequent user feedback and report bugs, payment failures, or
gameplay issues to the product team.

Requirements
• PreferableIndian nationality
• Bachelor's degree or above
• Proficient in using common office software, including Microsoft Office (Word,
Excel, PowerPoint)
• Fluent English communication (written & spoken)
• Minimum 1–2 years of experience in customer service
• Able to work in shifting schedule

Preferred
• Experience in Online Casino/iGaming, digital payments, fintech, or online
customer service
• Familiar with Indian payment methods such as UPI / Paytm / PhonePe
• Experience handling high-volume user requests
• Ability to work with CRM tools (Meiqia, LiveChat)

Salary:
• AED 3,500 (Base: AED 2,500 + Performance Bonus: AED 1,000)

Company Benefits:
• Work Visa Sponsorship: The company will handle and reimburse the
processing of a valid work visa for 2 years (cost: AED 9,000).
• Team Building & Travel: Regular company-organized team-building trips.
• Weekly Afternoon Tea: Every Wednesday afternoon.

03/12/2025

Risk Control Specialist
Dubai(Business Bay)

Responsibilities
• Monitor real-time user activities and identify abnormal patterns (fraud, bonus
abuse, multi-accounting, bot behavior)
• Review and verify user accounts, transactions, and gameplay behaviors
• Analyze suspicious payment activities (UPI, Paytm, withdrawals)
• Conduct KYC checks and coordinate verification procedures
• Support CS team with cases involving disputes, chargebacks, and fraud
claims
• Prepare daily and weekly risk reports with insights and improvement
suggestions
• Cooperate with Product, Customer Support teams to optimize risk strategies
• Ensure compliance with platform rules and responsible gaming policies
• Respond quickly during emergencies, high-volume events, or system alerts

Requirements
• Preferable Chinese, Taiwan or Filipino nationality
• Bachelor's degree or above
• Proficient in using common office software, including Microsoft Office (Word,
Excel, PowerPoint)
• 1+ year experience in Online Casino / iGaming Platform
• Strong attention to detail and responsibility
• Able to work under high pressure, fast pace, 24/7 operational
environments
• Basic understanding of fraud detection, user segmentation, and suspicious
pattern recognition
• Able to work flexible shifts, including nights/weekends if needed

Preferred:
• Experience in KYC, chargeback handling
• Familiar with Indian payment methods (UPI / Paytm / PhonePe)
• Has worked closely with CS, Payment, or Data teams
• Experience with risk-control dashboards, CRM, or monitoring tools
Salary:
• AED 3,500 (Base: AED 2,500 + Performance Bonus: AED 1,000)

Company Benefits:
• Work Visa Sponsorship: The company will handle and reimburse the
processing of a valid work visa for 2 years (cost: AED 9,000).
• Team Building & Travel: Regular company-organized team-building trips.
• Weekly Afternoon Tea: Every Wednesday afternoon.

03/12/2025

Finance Supervisor
Dubai(Business Bay)

Responsibilities
Financial Operations & Accounting
• Oversee daily accounting entries, reconciliations, and bookkeeping
• Monitor and reconcile cash, bank, and payment platforms (UPI, PayPal,
Paytm, etc.)
• Review invoices, expenses, and vendor payments
• Ensure compliance with local and international accounting standards

Reporting & Analysis
• Prepare monthly, quarterly, and annual financial reports
• Support management with budgets, forecasts, and variance analysis
• Identify financial risks and provide actionable recommendations
Team & Process Management
• Manage small finance team and coordinate with outsourced accounting
partners
• Implement and optimize finance workflows and SOPs
• Ensure internal controls and audit readiness
Cross-Functional Collaboration
• Coordinate with operations, payments, and risk control teams
• Support strategic decision-making with financial insights

Requirements
• Preferable Chinese or Filipino nationality
• Bachelor's degree or above
• Proficient in using common office software, including Microsoft Office (Word,
Excel, PowerPoint)
• Fluent English communication (written & spoken)
• 3+ year finance/accounting experience in Online Casino, Online Gaming, or
e-commerce
• 1+ year team leadership or supervisory experience
• Familiarity with financial software and tools
• Knowledge of local accounting regulations, tax compliance, and reporting
standards

Preferred
• Experience with cross-border payments, Online Casino accounting, digital
wallets
• Strong data analysis skills
• Experience with internal controls and audit preparation
Soft Skills
• Detail-oriented, responsible, and reliable
• Strong problem-solving and analytical ability
• Ability to work in fast-paced and startup-like environments
• Team player with strong collaboration skills

Salary:
• AED 5,000 (Base: AED 3,500 + Performance Bonus: AED 1,500)
Company Benefits:
• Work Visa Sponsorship: The company will handle and reimburse the
processing of a valid work visa for 2 years (cost: AED 9,000).
• Team Building & Travel: Regular company-organized team-building trips.
• Weekly Afternoon Tea: Every Wednesday afternoon.

03/12/2025

Finance Specialist
Dubai(Business Bay)

Responsibilities
Accounting & Financial Operations
• Record daily transactions and maintain accurate bookkeeping
• Process invoices, expenses, and vendor payments
• Reconcile bank accounts, digital wallets, and payment platforms (UPI,
PayPal, Paytm, etc.)
• Assist in KYC verification and payment issue resolution

Reporting & Analysis
• Prepare daily, weekly, and monthly financial reports
• Support management with basic budget and variance analysis
• Monitor cash flow and payment statuses

Compliance & Controls
• Ensure compliance with local accounting and tax regulations
• Support internal audits and prepare documentation
• Identify potential errors or discrepancies in financial records

Cross-Functional Support
• Collaborate with operations, payments, and risk teams
• Assist in financial tasks related to fraud detection or transaction verification

Requirements
• Preferable Chinese or Filipino nationality
• Fluent English (spoken & written)
• 1+ year finance/accounting experience in Online Casino or e-commerce
• Familiar with accounting software (Excel, QuickBooks, Xero, ERP)
• Basic understanding of accounting principles and local regulations

Preferred
• Experience with digital payments or Online Casino accounting
• Attention to detail and strong problem-solving ability
• Experience with reconciliations and internal controls
Salary:
• AED 3,500 per month (Base: AED 2,500 + Performance Bonus: AED 1,000)

Company Benefits:
• Work Visa Sponsorship: The company will handle and reimburse the
processing of a valid work visa for 2 years (cost: AED 9,000).
• Team Building & Travel: Regular company-organized team-building trips.
• Weekly Afternoon Tea: Every Wednesday afternoon.

20/11/2025

Job Opening: Online Sales Representative

We are hiring motivated individuals to join our team as Online Sales Representatives (working from home).

Position Details:
Role: Online Sales Representative
Work Setup: 100% Work From Home – no matter which province you are in, we are happy to provide you the opportunity to work from your own province
Salary: Starting at PHP 27,000 (average); Regular salary PHP 32,000 (average)
Bonuses: Sales-based bonuses available
Schedule: 12-hour shifts with 4 days off per Month

Requirements:
»Must be fluent in English
»Understanding of Indian market/Banking/P2P is a Plus
»Having Indian Resources is a Plus
»Working experience with Indian Trading/Gaming Site is a Plus

If you are looking for a flexible remote opportunity with competitive pay and bonuses, we want to hear from you!

DM ME

20/11/2025

🚀 WE’RE HIRING! 🚀
Join ERATech — India’s leading P2P Platform!
We’re looking for dynamic Marketing CSR Staff to join our growing team.
Requirements:
🔹 Age: 25–30
🔹 Fluent in English (spoken & written)
🔹 Minimum 1 year of experience in the Indian P2P industry
🔹 Knowledge of Indian Banking and/or as a Bank Provider and or as a Trader
What We Offer:
🏠 Work From Home
⏰ 12-hour shifts
🗓 4 days off per month
💬 Salary: Discussed during final interview
📩 Send your resume to TG:
✨ Don’t miss this chance to be part of the ERATech Family
Apply Now!

25/10/2025

https://fb.watch/CY3KmZj2ZV/?

12/09/2025

🤩🤩 USDT 🤩 rate today is 94

Recharge now and experience high speed selling with WINGSAPP!

11/09/2025

HIRING AGENT !!!!!!

We’re looking for a friendly, motivated, and goal-driven agent to join our trading company.
Your role will include handling and guiding members, assisting with their needs, and helping them stay active and successful in trading. Whether you’re experienced or just eager to learn, we’ll provide the tools and support you need to grow. If you’re ready to work with a fun and dynamic team while building your skills and income, send us a message and let’s get started!
"Must have member's willing to trade - work and earn
Earn an attractive commission ranging from ₹1,000 to ₹3 lakh!
Come and apply now bring your team in WingsAPP!

"Best UPI TRADING APP"

Contact
Telegram :
WhatsApp: 0998 332 9098