01/04/2026
Dear Valued Subscribers,
Having trouble connecting to the internet? Try this quick fix first — it might solve the issue:
🔧 Reset Your Modem:
• Look for the tiny reset hole at the back of your modem.
• Get a pin or any small pointed object.
• Press and hold the reset button for 10 seconds, then release.
• Wait a few minutes for the modem to reboot.
Still no internet after that? Don’t worry — we're here to assist you!
📞 Cebu Hotline Numbers (8AM–5PM, Monday to Sunday):
• 0917-1726874
• 0917-5226874
• 0917-5326874
☎️ Landline: (032) 348-0502
📘 Facebook: J Fiber Repair and Assist
📞 Manila 24/7 Hotline: 0919-0572428
📧 Email: [email protected]
We're committed to restoring your service as quickly as possible.
We appreciate your patience and understanding. Thank you.
