18/03/2026
Since mahilig ako mag senti-senti π
, another sentiment as a normal business owner. π
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We double-check every order before dispatch, from the drinks, to the food, down to the smallest details. Because for us, hindi lang basta order yan⦠pinaghirapan po yan at pinaglaanan ng oras.
Kaya kapag may kulang, we are very sad din po and we are always ready naman to make it right. Isang message lang, aayusin namin agad. Ganun po kami sa Afar, we take responsibility, we listen, and we care.
Pero requesting full refunds over mayo, ketchup, utensils or any condimentsβ¦ medyo masakit na po yan for small businesses like us. π Hindi niyo man napapansin, pero bawat order na nare-refund, may katumbas na pagod, oras, at puhunan na nawawala.
At mas masakit pa, nagpa-refund na nga, binigyan pa kami ng 1 star. π
Akala siguro ng iba hindi namin chine-check ang mga refunds at cancelled orders online⦠pero we do. We see everything.
Hindi po kami malaking kumpanya na kayang i-absorb lahat ng losses. Araw-araw, lumalaban lang din kami ng patas~ para sa pangarap, para sa mga empleyado namin, at para maipagpatuloy ang serbisyong binibigay namin sa inyo.
Sana po, pairalin natin ang pagiging fair at honest. Kung may concern, kausapin niyo po kami, we are always here to fix things the right way. π
We are also very, very thankful sa mga customers who are kind enough to message us and let us know if may kulang or missing sa order. Kapag kaya po, dinideliver namin agad. At kung hindi na po possible, we honestly suggest and process the proper refund.
Maraming salamat po sa inyo, sa mga mababait, understanding, at patuloy na sumusuporta sa Afar Cafe. God bless your kind hearts po. ππ»π«Άπ»
Letβs be kind and support each other, not take advantage of each other. β€οΈ
~ Afar Cafe π«Άπ»
