19/10/2025
๐ฌ GeTsaa FAQ โ Read Before You Order ๐ฟ
๐ฆ Shipping & Delivery
Orders are shipped via J&T Express or GrabExpress (door-to-door).
Delivery usually takes 2โ5 business days depending on location:
โข Metro Manila โ 1โ2 days
โข Luzon โ 2โ3 days
โข Visayas / Mindanao โ 3โ5 days
Shipping fees are shouldered by the buyer (โฑ120โโฑ220 depending on area).
๐ธ Payment Options
GCash (preferred)
Maya / Bank Transfer
Just send your payment screenshot in Messenger after checkout via our order form.
๐ Return / Refund Policy
No 30-day return policy.
No returns for used or opened products.
If you receive a defective or incorrect item, message us within 3 days of delivery with a photo/video proof.
Once verified, weโll issue store credit equal to the affected itemโs value โ usable on your next purchase.
๐ Questions or issues?
Message us anytime on Facebook Messenger โ we reply within 24 hours.
Send a message to learn more