Calm & Go Coffee Studio

26/02/2026

Calm & Go Coffee Studio Coffee line up (feb-march 2026)

15/02/2026

Our pour-over / soup shot selections

1. Buku hurufa station “lulo coffee” 74158 natural from Guji region Ethiopia (infinite blessings roastery)
2. Guji Wubanchi Ethiopia ( kiddo coffee roaster)
3. Finca Las Margaritas Columbia (kiddo coffee roaster)
4. Tres Dragones Colombia (528 ilawod cafe)

04/02/2026

Experience specialty espresso coffee with the Espresso Omakase, now available @ the studio ( “for here” only)

09/01/2026

Mindfulness 🖤

Customer service in specialty coffee, at its core, is about meeting people’s needs beyond the drink itself. Baristas welcome guests into the “third place”, guide them through different origins, processing methods, and brewing techniques, and build a connection to the café. For many specialty coffee consumers, these interactions are just as valuable as the beverage.

But as the market matures and competition intensifies, excellent hospitality has become an expectation, not a differentiator. Retail coffee prices are rising, and consumers want greater value for money, so specialty coffee shops need to focus more than ever on customer service. More are turning to “intentional” hospitality: attentiveness to the small, often missed details in a café.

US Barista Champion Morgan Eckroth recently highlighted how subtle details – under-counter coat hooks, pre-warmed cups, clean latte rims, well-maintained plants – combined can elevate the customer experience.

Brands such as WatchHouse, now expanding across the UK, US, and Middle East, exemplify how this approach works. Its “Modern Coffee” philosophy embodies intentional customer service: Guests are greeted at the door and served tableside, with baristas trained to answer any question about the menu. This transforms a casual café visit into a more curated dining experience.

We spoke to Espresso Embassy to learn why hospitality in specialty coffee is becoming more intentional and attentive.👉 http://www.perfectdailygrind.com/2026/01/more-focus-on-customer-service-specialty-coffee

08/01/2026

Unboxing and testing the UFO Midnight Dripper v2

05/01/2026

Updated List (January 5,2026)