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30/07/2016

Re: There are many reports since July 25 ,2016 ( Monday ) on may tech forums that both DSL and LTE subscribers of globe are experiencing high latency (ping) and packet loss on SEA server of DOTA 2. We're experiencing the same issue. Every 3-5 mins we get
nelskib
Moderator
nelskib Jul 28, 2016 9:42 AM (in response to ginuzence)

GLOBE REPLY:

Good morning, everyone. First and foremost I would like to apologize for the inconvenience the service may have caused on your gaming experience. We've heard your voices and rest assured our team is now looking into the matter accordingly.

I understand that the majority of reports started coming in around July 25, but can you provide an exact date on when you personally started experiencing this? Also let me know which "tech forums" you were referring to in your post.

These details would greatly help our technical team in investigating this incident towards a sound and speedy resolution.

30/07/2016

There are many reports since July 25 ,2016 ( Monday ) on many tech forums that both DSL and LTE subscribers of globe are experiencing high latency (ping) and packet loss on SEA server of DOTA 2. We're experiencing the same issue every 3-5mins

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