15/05/2026
๐๐๐ง๐ ๐ฅ๐๐ก๐๐ญ ๐ญ๐๐ฒ๐จ ๐ฅ๐ฎ๐ฆ๐๐ฅ๐๐๐๐ง ๐ง๐๐ง๐ ๐ฉ๐๐ญ๐๐ฌ.
Recently, we have been receiving an increasing number of "Missing Item" complaints on orders that we know were packed complete (we have cctv). While we always want to ensure customer satisfaction, it is disheartening to see these reports when we have done our part honestly.
We are a small business trying to survive and serve you well. Every "refund" or "complaint" doesn't just affect a system, it affects the livelihood of the people behind the counter.
๐๐ ๐ค๐ข๐ง๐๐ฅ๐ฒ ๐๐ฌ๐ค ๐๐จ๐ซ ๐ญ๐ก๐ซ๐๐ ๐ญ๐ก๐ข๐ง๐ ๐ฌ:
๐๐ฐ ๐ฐ๐ถ๐ณ ๐๐ถ๐ด๐ต๐ฐ๐ฎ๐ฆ๐ณ๐ด: Please be honest. We are always happy to fix a genuine mistake, but false claims hurt us deeply.
๐๐ฐ ๐ต๐ฉ๐ฆ ๐๐ฆ๐ญ๐ช๐ท๐ฆ๐ณ๐บ ๐๐ข๐ณ๐ต๐ฏ๐ฆ๐ณ๐ด: Letโs work together to ensure the safety and completeness of the bags from our store to the customer's doorstep.
๐๐จ ๐๐ฏ๐๐ซ๐ฒ๐จ๐ง๐, ๐ฌ๐๐ง๐ ๐ฅ๐๐ก๐๐ญ ๐ญ๐๐ฒ๐จ ๐ฅ๐ฎ๐ฆ๐๐ฅ๐๐๐๐ง ๐ง๐ ๐ฉ๐๐ญ๐๐ฌ. ๐๐ง ๐ญ๐ก๐๐ฌ๐ ๐๐ก๐๐ฅ๐ฅ๐๐ง๐ ๐ข๐ง๐ ๐ญ๐ข๐ฆ๐๐ฌ, ๐ ๐ฅ๐ข๐ญ๐ญ๐ฅ๐ ๐ก๐จ๐ง๐๐ฌ๐ญ๐ฒ ๐ ๐จ๐๐ฌ ๐ ๐ฅ๐จ๐ง๐ ๐ฐ๐๐ฒ.