31/01/2026
Sorry for the inconveniences.
I am so lucky to have all the large-hearted customers.
I don't want to betray your kindnesses.
Today we had a lot of customers and it was an absolute mess.
To the customer we gave the wrong food, please contact us and we offer you the right one next time. I'm sorry.
(Even not only today. I am aware we forget to put food several times. I'm sorry.)
One story to tell.
My shop was too full today and several customer groups were waiting outside.
We were too busy to let customers in order and ended up letting them figure it out.... (Absolutely our fault).
Because of the confusion one family sat before the group waiting earlier.
The family felt bad talked to them and offered to pay the other group payment secretly.
The story here is not about them paid.
But the fact of their kind actions.
They made the other group happy, and made me feel at ease from the guilt of making them wait because of our customer service.
By running a shop, I see a lot of people and I touch a lot of kindness. And I am sure that Misawa people are awesome!
Other customers today, they cheered us up for our work and made me tear up.
That's why I want to keep running business here in Misawa and respond to your needs.
Again, I am sorry for the mistake we made.
And thank you for being great!
I try to be great as you are!
Thank you.
(Bit too much of a sad mode and trying to recover for tomorrow)
Monica