05/08/2023
Dear valued Rollsking customers,
We hope you're doing well. We recently learned about an incident at one of our franchise outlets in Noida, and we want to discuss it openly with you.
A vlogger has claimed that a small piece of chicken was found in our Paneer Roll. From the moment the incident was reported, as an immediate step, we have temporarily closed the specific Franchisee outlet, and our management is conducting a thorough internal investigation into the alleged incident.
We have been in constant communication with the relevant authorities, including the police, to handle the matter carefully. We want to make sure everything is investigated thoroughly and necessary corrections are made by the Franchisee or their employees.
Your relationship with us means a lot, and we truly appreciate your understanding and continued support during this process. We promise to take all necessary actions to uncover the truth behind this matter and ensure such incidents are prevented in the future. We take such matters very seriously and want to assure you that we are fully committed to maintaining the highest health and safety standards.
Thank you for being a part of Team Rollsking.
Sincerely,
Pradeep Kumar & Sandeep Kumar
(Founders - Rollsking)
