17/02/2023
This is the hardest post we've ever had to write, but we are heartbroken to announce that Zero has had to close its doors from today.
We have fought and fought for so long to keep our business going, but have had to finally admit defeat for the sake of our staff, our families and honestly, for our mental wellbeing.
Many of you have been loyal and supportive customers and friends of Zero over the last 3 years or so, and we are incredibly grateful to everyone who has come through the doors and given us their love, bringing community spirit and loyalty to our little green space. We are devastated to no longer be able to serve you.
Opening our fledgling business just before the Covid pandemic hit was a challenge of epic proportions. We worked tirelessly throughout that period, gaining our team of incredible people who we love so completely and who have become family to us at Zero.
Despite continuously changing our business model to meet the market demands, we have had to face more and more challenges with a war, petrol crisis, energy crisis and now a cost of living crisis. Faced with a rise in our business rates and the doubling of our energy bill this year, our small business just isn't viable.
It hurts more than we can say, but we have voluntarily made this decision as we understand our position is unlikely to improve. And it's not just us. Now is the time to show your love and support to your local independents. Running a bricks and mortar business in this current climate takes balls of steel. It is hard. It is exhausting. It takes everything out of you. What makes it worthwhile are the customers. That's you guys. If you love somewhere, please show them and go there ❤
We are incredibly proud of what we have achieved: Zero was created from our blood, sweat and tears, but mainly our love 💚 We want to end by sending our heartfelt love and thanks to our amazing team. They will be feeling this loss just as we are and we couldn't have asked for more love and support from them over the last couple of years. We all need a bit of time to process now, thank you for understanding 💔
Holly and Lottie x
