05/12/2025
POV: you’ve just been overcharged for oat milk 🥲☕️
(Grab a coffee, this is going to be a long post.)
First of all:
We’re sorry. 💔
To all our lovely customers – we hear you, we’ve argued with our own receipts, and we agree: being charged extra for alternative milks is not it.
So… from January, with our new 2026 menu, we will NOT be charging extra for any alternative milks. Oat, soy, almond, coconut – if it’s milk (but not milk), you’re good. No more “oat tax”. Consider us officially trying to get off the naughty list. 🎄😅
And because a simple “sorry” didn’t feel like enough, we wanted to do something that actually matters.
So this year we’re doing our biggest ever toy haul for the kids at Stoke Mandeville Hospital. 🧸🎁
It is always, always emotional for us going there – walking onto the ward, seeing the playroom, and watching the smiles on the faces of the play nurses when we drop the toys off. We have so many parents and families who come into our café with their little ones, and we all share the same unspoken fear of ever ending up there.
But life can be cruel. And sometimes, a child does have to stay a night (or more).
If that happens, we want to make sure that, even for a moment, they can just be kids – play, laugh, and forget where they are. 💫
That’s only possible because of you.
Every coffee, every pastry, every “yeah go on then I’ll have cake too” means we can give something back. So a huge thank you to our amazing customers for supporting us, so that we can support them. 🤍
If any of you small business owners – or the big boys like , , , , (not a coffee shop but absolute social media icons 👀) – would like to chip in, the team at Stoke Mandeville will really appreciate it. The more toys, the more smiles.
And the biggest shout-out to Hayley – play nurse legend – and her whole team, and of course all the doctors and nurses on the ward. We love what you do and we will be forever grateful for keep those kids healthy, happy and safe. 🧡
So Merry Christmas everyone and sorry about the oat milk 🖤
