25/08/2026
⭐THANKYOU⭐
As we head towards the end of the summer break, we just wanted to take a moment to thank our wonderful guests for their understanding and patients through what has been a very busy summer.
I completely understand and acknowledge that we don't always get it right, however we really do appreciate that you visit us time and again and always have a smile on your faces.
We know that there are frustrations when the wait is a little longer than we would like, that our food isn't as fresh as people would like and that sometimes our team are not always as engaging as possible, However we can only operate within the facilities we have, The menu that Marston's wish to promote and offer to guests that makes no grand gestures that we are a fresh food pub and with a team that are doing a lot of hours to ensure all of you are well looked after.
As we move into September we have lots planned for our wonderful guest base and we cant wait to shout about it, We always set out to ensure our guests get the best experience and if we ever fall short, please trust me when i say it annoys us as much as it most definitely upsets you that we didn't get it right.
For all the times we do get it right we don't always hear about it, so we humbly ask that if you have made it this far, and really enjoy coming to the Grouse and Claret, Then please take a moment to head to Tripadvisor, Search for the Grouse & Claret Restaurant and let us know, it would mean the world to our team as they don't often see comments on the wonderful things they do.
Thankyou once again to you all for your continued support of our pub
Warmest Regards
James Ricketts
General Manager
Comments will be turned off on this post as this isnt an invitation for people to slander my team They work incredibly hard and i am not setting out to bring them any further greif with this post.
