Koz Turkish Restaurant Merthyr Tydfil

Koz Turkish Restaurant Merthyr Tydfil Traditional Turkish restaurant offering divine flavours from the Mediterranean in Merthyr town centre

23/09/2026

A quick note about our Google reviews
Some of our customers may have noticed that Google has temporarily disabled new reviews on our profile, so we wanted to explain exactly what happened.

We ran a competition a while back here on our page which encouraged genuine customers who had genuinely visited Köz to leave a review and participate in our competition.

The idea actually came about after one of our customers creatively displayed her five-star review on her nails, which we loved. From there, we launched a creative five-star challenge and incorporated Google reviews into the competition.

What we didn't realise at the time was that Google's rules don't allow incentives or competition entries to be connected to leaving a review. We should have been aware of that rule, and once it was brought to our attention, we immediately changed the competition and removed the Google review element.

Following the competition, Google removed just three reviews from our profile and temporarily disabled customers from leaving new reviews.
We wanted to explain this because the message currently displayed by Google refers to a “recent increase in suspicious high-rated reviews.” Without knowing the background, we completely understand how that wording could give customers a very different impression of what actually happened.

To be completely transparent, the original competition posts are still visible here on our page, so anyone is welcome to look back and see exactly what was posted and how the competition came about.

This wasn't a case of buying reviews or creating fake customer accounts. The reviews involved came from people who had genuinely visited Köz. Our mistake was incorporating Google reviews into a competition without realising that doing so was against Google's review policies.

We're currently appealing the restriction and have explained the circumstances fully to Google.
We're incredibly proud of the genuine feedback Köz has received from our customers since we opened, and we'll continue concentrating on what matters most — great food, great service and giving our customers a reason to come back.
Thank you, as always, for your continued support. ❤️

Berkan
Owner
Köz Turkish Restaurant Merthyr Tydfil

Starting to look a bit like Baffle Haus outside here 😉🙃 🏍️Seven bikes lined up… not a bad look, to be fair 😎
16/08/2026

Starting to look a bit like Baffle Haus outside here 😉🙃 🏍️

Seven bikes lined up… not a bad look, to be fair 😎

06/08/2026

🔥 Last night's grill was looking pretty special... 🤤
If you could pick just one, what would you be ordering? 👇
Let us know your favourite! ❤️🇹🇷

Reviews don't come much better than this... ❤️🇹🇷When a Local Guide says our food is "better than places in London, by a ...
04/08/2026

Reviews don't come much better than this... ❤️🇹🇷

When a Local Guide says our food is "better than places in London, by a mile!" it's something we're incredibly proud of.

But what means just as much to us is the kind words about our team and the warm welcome they received. Great food is only part of the experience – great service is just as important, and we're so proud of every member of our team.

A huge thank you, Emma, for taking the time to leave such an amazing review. Comments like yours make all the hard work worthwhile and motivate us to keep raising the bar every single day.

If you haven't visited us yet, we look forward to welcoming you soon! ❤️🇹🇷

For more 5* reviews, search Koz Merthyr Tydfil on Google ro see what our customers are saying about us! 💯🔥🙌

26/07/2026

📢 We're Reopening Today!

Firstly, we'd like to thank everyone for your patience and understanding following yesterday's unexpected electrical fault affecting our extractor system.

Our engineers have worked hard to get us back up and running, and we're pleased to confirm that Köz Turkish Restaurant Merthyr Tydfil will be reopening today from 4:30pm.

Whilst we await the installation of our permanent replacement system, we have a temporary solution in place, allowing us to safely resume normal service. We appreciate your understanding during this short period while the final work is completed.

We'd like to apologise once again to everyone who was affected yesterday, especially those whose bookings had to be cancelled and our walk-in customers who we unfortunately couldn't accommodate.

We can't wait to welcome you all back this evening and serve you the authentic Turkish food you know and love.

See you from 4:30pm! ❤️🇹🇷

Berkan & the Team
Köz Turkish Restaurant Merthyr Tydfil

25/07/2026

⚠️ Important Update ⚠️

To all of our valued customers,

We would like to sincerely apologise for the inconvenience caused this evening due to an unexpected electrical fault affecting our extractor system.

Unfortunately, this issue was completely unforeseen and, for safety reasons, we have been unable to serve food this evening. As a result, we've had to turn away walk-in customers and contact all of today's bookings to let them know about the situation.

We completely understand how disappointing this is, especially for those who had planned to dine with us, and we're truly sorry for any inconvenience caused.

Our engineers are working to resolve the issue as quickly as possible, and we are expecting everything to be fully operational again by tomorrow (Sunday).

Thank you all for your patience, understanding and continued support. We genuinely appreciate it and look forward to welcoming you back very soon.

Kind regards,

Berkan & the Team
Köz Turkish Restaurant Merthyr Tydfil ❤️

Who the fk are these two randomrrs who visited us yesterday? Absolute pleasure seeing you both in there last night! John...
24/07/2026

Who the fk are these two randomrrs who visited us yesterday? Absolute pleasure seeing you both in there last night! John Wrong Fletcher Sorry about the mix up. I can assure you the chef was not harmed after hours!! 😅😅😅 Becca Louise Byrne ❤️

Another great birthday celebration with us today! Many happy returns from all of us! 🎉🎂Leanne Marie Mack was also our wi...
23/07/2026

Another great birthday celebration with us today! Many happy returns from all of us! 🎉🎂

Leanne Marie Mack was also our winner from a previous competition and enjoyed two of our lunch special deals on the house! 💯 😋

Check out our page for our current competition! You could be next! 🤞 🙌

📣 We've been listening!At Köz, we genuinely value the feedback and support we receive from our customers and the local c...
20/07/2026

📣 We've been listening!

At Köz, we genuinely value the feedback and support we receive from our customers and the local community.

Recently, a number of people mentioned the importance of using the full name of our town, **Merthyr Tydfil**, in recognition of its heritage and identity. Having listened to your feedback, we've decided to update our branding from **Köz Restaurant Merthyr** to **Köz Turkish Restaurant Merthyr Tydfil**.

We've now updated our page, Google Business Profile and TripAdvisor to reflect this change, ensuring a more consistent identity across our online platforms.

Our website will remain **www.kozmerthyr.co.uk**, as that's our established domain name, but we wanted our branding to better reflect both who we are and where we're proud to call home.

Thank you to everyone who has supported Köz since we opened. We truly appreciate your feedback and remain committed to improving every aspect of what we do.

We look forward to welcoming you to Köz Turkish Restaurant Merthyr Tydfil very soon. ❤️

– Berkan, Owner
Köz Turkish Restaurant Merthyr Tydfil

Address

116 High Street
Merthyr Tydfil
CF478AP

Opening Hours

Monday 12pm - 10pm
Tuesday 12pm - 10pm
Wednesday 12pm - 10pm
Thursday 12pm - 10pm
Friday 12pm - 11pm
Saturday 12pm - 11pm
Sunday 12pm - 10pm

Telephone

+441685705065

Website

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