08/06/2026
Working in retail and hospitality 🍦
Isn’t always easy!! This isn’t making excuses atall because it’s an important part of the role, but it’s real and it’s understanding that we are only human.
Working behind a counter you are expected to stand and smile all day long. Which is so easy to say but reality is that, that’s hard! Whether you have had a bad day at home, feeling unwell, grieving, feeling anxious, shy, just served someone rude, been shouted at, argued with..
Customer service is often classed as an ‘easy’ job but being able to put a face on all day long and put your personal struggles aside is a life skill.
I don’t doubt my team, they are amazing! I’m so proud of them but on the rare chance you may question your service please remember many are younger and this is their first job, they are still learning, please be kind and please remember we are all human. General rule is be kind and you’ll receive kindness back. 🥹🫶🏻
If anyone has any issues please ask for me instantly or email instantly so I can rectify the problem straight away, thankyou 💕