12/11/2021
✅POLICIES vs ✅GUIDELINES
Now, this is a conversation taking place now:
- Switching to guidelines.
- Reasons why guidelines are better.
- How to write guidelines.
- Cool companies banning policies,
and. so. on
Among numerous definitions of a policy, we can find this:
Business policies are defined as “the formal rules, procedures and guidelines that businesses put in place to hire, train, assess, and reward the members of their workforce.”
Yes, policy is born formal. It outlines the scope and eligibility and lays out the rules.
Guidelines are perceived as more lenient. They nudge the readers towards the right choice varies with the context.
Yet, policies can be written like guidelines too. It’s more about semantics than substance. It’s down to you how prescriptive or flex you make it.
Here are some general tips on writing your policy or guideline:
- Make it short and sweet. e.g. dress code policy can be a paragraph.
- Write for the majority and deal with the outliers and offenders separately.
- Less specific - more generalisation.
- Get your legal blocks in - Grievance, Disciplinary, Capability, Health and Safety… + anything regulated for your business, e.g. CQC or FCA.
- Less is more - not everything needs to be a policy or a guideline.
- Incorporate values and make them the core of decision-making.
- Use the language that is typical for you culture.
- It’s easier to read active over passive verb forms and second person over third, e.g. ‘all employees are required to’ is less engaging than ‘you will need to’.
What if HR specialise in writing policies/guidelines and other employment documentation and can help you tailor your style to the audience/culture and values of your organisation.
Get in touch 😎