We are not responsible for any behaviors or actions which are unlawful by anyone working for us or with us as every individual is responsible for their own action. However, we do go through stringent checks to determine if any of our drivers or self-employed drivers are of good character and do not have any criminal record. Deliveries are made within 2 miles radius of our location and customers wi
ll be notified as soon as their order is on the way. We use a third-party service to determine the time, route, and approximation of the order arrival. We're not responsible for any order delays once the driver has collected an order from Ordo delivery as we cannot warrant or guarantee the arrival due to road accidents or traffic. We will never request our drivers or any self-employed drivers to exceed the minimum or maximum speed limit for the sole purpose of our customer's satisfaction. Deliveries are made once an order has been paid via our online store at www.ordo-uk.com. We do not prepare or cook any food or drink unless we have a driver available for reasons to avoid customer complaints and for quality purposes. Any food and drinks purchased from Ordo Delivery cannot be returned or refunded as stated in the Refund Policy and it is therefore advised to read and understand the Refund Policy before placing an order with Ordo Delivery.