Munchala is a prominent food delivery service operating in the vicinity of Llandrindod Wells. Our online platform, accessible at www.munchala.com, offers a convenient way to order your favourite food items directly to your doorstep. Our extensive network of partner restaurants ensures a diverse culinary experience, catering to various taste preferences. With Munchala, customers can browse through a wide selection of menus, place orders, and conveniently track their deliveries. Our user-friendly website is designed to provide a seamless and efficient ordering process, ensuring customer satisfaction. Whether you're craving a hearty meal or a quick snack, Munchala is here to cater to your needs. MUNCHALA MAGIC MONDAY — TERMS AND CONDITIONS
Promoter
The promoter is Munchala Ltd, company number 13157369, trading as Munchala, whose registered office is:
C/O The Accountancy Partnership
Suite 5, 5th Floor, City Reach
5 Greenwich View Place
London
E14 9NN
Eligibility
The promotion is open to customers aged 18 or over whose delivery address falls within Munchala’s supported eight-mile delivery area, as displayed when ordering through the Munchala app or website. Employees of Munchala Ltd, members of their immediate families, and anyone professionally connected with administering this promotion may not enter. Promotional period
The promotion opens at 9:00am and closes at 9:30pm on Monday 3 August 2026. Orders placed before or after the promotional period will not qualify. How to enter
Customers must place and pay for an eligible food order during the promotional period through one of the following official Munchala ordering channels:
• the Munchala iOS app;
• the Munchala Android app; or
• the Munchala website. Each eligible completed order will receive one entry into the draw. Cancelled, fraudulent, test, unpaid, rejected or fully refunded orders are not eligible. Liking, commenting on or sharing a Munchala social-media post is not required to enter and will not increase a customer’s chances of winning. Prize
One winner will receive a refund of the food subtotal shown on their eligible winning order, after any discounts, vouchers or promotional credits have been applied. The following amounts will not be refunded:
• the service fee;
• the delivery fee;
• any driver or restaurant tip; and
• any other charge that does not form part of the food subtotal. If the food subtotal exceeds £100, the winner will receive a maximum refund of £100. The prize is non-transferable. There is no cash, credit or other alternative. Winner selection
One winner will be selected at random from all valid entries received during the promotional period. The draw will take place after the promotion closes on Monday 3 August 2026, using a random selection process. Munchala will retain an internal record of the draw and its result. Likes, comments, shares and other social-media engagement will not form part of the selection process. Winner notification and refund
The winner will be contacted using the telephone number or email address associated with the winning order. Munchala will initiate the refund on Tuesday 4 August 2026 using the original payment method. The time taken for the refund to appear in the winner’s account will depend on the customer’s bank, card issuer or payment provider. If a refund to the original payment method is not technically possible, Munchala will contact the winner to arrange an appropriate equivalent. Winner information and publicity
Munchala may announce the winner’s first name and general area, subject to the winner’s privacy rights. The winner may object to or limit the publication of their personal information. Munchala may nevertheless provide winner information to the Advertising Standards Authority if required to demonstrate that the prize was validly awarded. The winner will not be required to participate in promotional photography or other publicity. Disqualification
Munchala may reject an entry where it reasonably believes that the order or entry is fraudulent, automated, manipulated, made using false information or otherwise contrary to these terms. Use of personal information
Munchala will use entrants’ personal information only as reasonably necessary to:
• administer the promotion;
• verify eligible orders;
• conduct and document the random draw;
• contact the winner;
• process the refund; and
• comply with applicable legal and regulatory obligations. Personal information will not be used for unrelated marketing solely because a customer entered this promotion. Suspension or cancellation
Munchala may suspend or cancel the promotion where circumstances outside its reasonable control make this necessary. Any such decision will be made fairly and, where reasonably possible, will not unfairly disadvantage customers who submitted valid entries before the suspension or cancellation. Facebook and social-media disclaimer
This promotion is not sponsored, endorsed, administered by or associated with Facebook, Instagram, Apple or Google. By participating, entrants release those organisations from responsibility in connection with the promotion to the extent permitted by law. General
Munchala’s decisions concerning the proper administration of the promotion are final, subject to applicable law. Nothing in these terms excludes or limits customers’ statutory rights. These terms and the promotion are governed by the laws of England and Wales. The courts of England and Wales will have jurisdiction over disputes, subject to any mandatory rights customers may have under applicable consumer law.
