Cybertill

Cybertill Cybertill's end-to-end retail solution helps over 4,500 stores manage and grow their retail business

www.retailstore.co.uk has become the EPoS system of choice for retailers of all sizes and in many sectors of non-food retailing: for single channel or multiple channel retailing, EPoS, e-commerce or mail order. Follow us on Twitter : https://twitter.com/cybertill
Find us on YouTube : http://www.youtube.com/CybertillUK
Join us On Linkedin : http://www.linkedin.com/company/cybertill

Or Read Our Blog : http://www.retailstore.co.uk/blog/

We're proud to be Charitable Reuse Aotearoa's Founding Technology Partner, supporting the new national body bringing New...
26/07/2026

We're proud to be Charitable Reuse Aotearoa's Founding Technology Partner, supporting the new national body bringing New Zealand's op shop sector together for the first time.

Tomorrow, the 28th July, we will join the official Charitable Reuse Aotearoa launch event at Parliament Buildings, Wellington, where key topics will include the role charity shops and retail technology play in the cost-of-living crisis, and maximising sustainable revenue growth for op shops.

Launched on 1st July, Charitable Reuse Aotearoa is New Zealand's new national body for the charity retail sector. It's designed to support the sector collectively as a whole, and each of the organisations operating within it, individually, acting as a centralised platform to engage with governments, communities and circular economy stakeholders.

That work is built on four pillars:
👉 Advocacy: representing the interests of charity retailers and encouraging all levels of government to promote reuse, fund innovation and reduce charitable costs
👉 Capacity Building: giving member enterprises the resources, tools and advice to become more innovative, progressive and financially sustainable re-users, recyclers and retailers
👉 Education: inspiring New Zealanders to choose reuse as a simple, cost-effective way to purchase quality items, reducing environmental footprint and enabling social good
👉 Impact Measurement: using data on the social, environmental and economic benefits of the sector to build a clear business case for ongoing government and community support

As members of Charitable Reuse Australia, we're delighted to bring that same relationship to Aotearoa as a Founding Partner from inception, supporting the sector to accelerate reuse just as we do in Australia.

Find out more about Charitable Reuse Aotearoa: https://hubs.la/Q04qMHrf0)

Day one at the Charity Retail Association Conference 2026!We’re here at ICC Wales, Newport as Headline Sponsor of the ch...
23/06/2026

Day one at the Charity Retail Association Conference 2026!

We’re here at ICC Wales, Newport as Headline Sponsor of the charity retail event of the year.

If you’re here today, come and see us at Stand 20 and don’t forget to register your details to enter our competition to win a FREE Gift Aid training course and an iPad.

Come and talk to us about 👇

Optimising Your Stores & Generating More Revenue for Your Cause Helping charity retailers reduce stock losses, unlock better decision making with real-time data, and generate more value from every donation, while cutting administration across the organisation.

✔️ Cut unexplained shrinkage by 15–20%, releasing £8,000–£12,000 per year back into your cause
✔️ Reduce unsold donated stock by up to 18% annually using real-time insights ✔️ Save 4–6 hours a week on head office reporting with live store data

Looking forward to speaking with so many of you throughout the day!

Tomorrow we’re heading to the Charity Retail Association Conference 2026!As Headline Sponsor, Cybertill is proud to be s...
22/06/2026

Tomorrow we’re heading to the Charity Retail Association Conference 2026!

As Headline Sponsor, Cybertill is proud to be supporting what is widely regarded as the charity retail event of the year, taking place at ICC Wales, Newport on 23–24 June.

You’ll find us on Stand 20, and we’ll also be running a competition throughout the event, don’t forget to register your details at the stand for your chance to win a FREE Gift Aid training course and an iPad!

Come and talk to us about 👇

Strengthening Donor Engagement In-Store Turning every donor and customer interaction into greater support for your cause through smarter donor journeys, increased Gift Aid sign-ups, and enhanced fundraising opportunities.

✔️ Lift impulse monetary donations by 12–15% through Customer Display Screens showing impact at the point of purchase
✔️ Over 100% more Round Up value compared to a volunteer-led ask
✔️ Convert at 3× the rate of paper forms with Electronic Donor Sign-Up

If you’re attending, we’d love to see you at Stand 20!

Next week Cybertill is heading to the Charity Retail Association Conference 2026!As Headline Sponsor, we're proud to be ...
19/06/2026

Next week Cybertill is heading to the Charity Retail Association Conference 2026!

As Headline Sponsor, we're proud to be supporting what is widely regarded as the charity retail event of the year, bringing together leaders from across the sector at ICC Wales, Newport on 23-24th June.

Visit us on Stand 20 to discover how charities are unlocking more value from every donation, every donor interaction, and every store.

This year, we’d love to talk to you about:

👉 Strengthening Donor Engagement In-Store
Turning every donor and customer interaction into greater support for your cause through smarter donor journeys, increased Gift Aid sign-ups, and enhanced fundraising opportunities.

👉 Optimising Your Stores and Generating More Revenue for Your Cause
Helping charity retailers reduce stock losses, unlock better decision-making with real-time data, and generate more value from every donation, while cutting administration across the organisation.

👉 Gift Aid Maximisation, Unlocking What's Already Yours
With hundreds of millions of pounds in unclaimed Gift Aid across the sector, we'll be showcasing how charities can increase declarations, reduce administration, and recover more revenue with less effort.

🎁 Plus, don’t forget to register your details to enter our conference competition for your chance to win a FREE Gift Aid training course and an iPad.

If you're attending the conference, we'd love to meet you. Stop by Stand 20 and let's talk about how we can help generate more income for your cause. 👋

Today we launch ListAid, AI powered pricing and retail intelligence built for UK charity shops, fully integrated with Cy...
01/04/2026

Today we launch ListAid, AI powered pricing and retail intelligence built for UK charity shops, fully integrated with Cybertill CharityStore. 🚀

Every underpriced item is a missed donation. ListAid changes that with live market data, instant AI identification and direct eBay listing in under 60 seconds, with Gift Aid automatically included on eligible online listings.

We are incredibly excited to bring this to our customers because the real value of ListAid comes from seeing it in action. From 1st April, it will be enabled for all Cybertill charity customers so you can start experiencing its impact first hand.

For the next two months, it is completely free. No setup cost. No obligation. Just smarter pricing from day one.

We believe this technology is powerful enough that the best way to understand its value is to use it, giving your teams the chance to explore how AI driven pricing and automation can increase revenue, improve efficiency and unlock more value from every donation.

We are also thrilled to share success from the wonderful team at St Mary’s Hospice who have been involved in the ListAid beta project. They have already seen the impact first hand, from faster processing to significantly higher value realised on donated items, as well as time saved. Find out more here 👉 https://hubs.la/Q049d7Pg0

On this sunny Wednesday morning, the Cybertill team is heading to London to attend the National Charities Lunch with the...
18/03/2026

On this sunny Wednesday morning, the Cybertill team is heading to London to attend the National Charities Lunch with the Charity Retail Association, an event we are proud to sponsor once again.

This year’s gathering will be held at L’oscar London and we are looking forward to another great opportunity to connect, share ideas and sit around the table with retail champions from across the charity sector for open and meaningful discussions.

We are especially looking forward to hearing from guest speaker Toby Porter, Chief Executive of Hospice UK, as he speaks about the important causes shaping the sector today.

We look forward to seeing attendees there!

Identify Risk. Strengthen Control. Protect Income. 💪What if you could see exactly where revenue is slipping and stop it?...
05/03/2026

Identify Risk. Strengthen Control. Protect Income. 💪

What if you could see exactly where revenue is slipping and stop it?

Shrinkage, fraud and operational inefficiencies typically cost retailers between 1.4% and 1.6% of annual turnover. For charities, that is vital income that should be funding your cause. For retailers, it is hard earned margin that should be strengthening your bottom line, not disappearing through hidden loss.

Until now, those losses have been buried in disconnected reports and time consuming investigations.

Not anymore. 👏

The new Loss Prevention Dashboards from Cybertill gives you a single, powerful view of operational risk, transforming everyday transaction data into clear, actionable insight in seconds.

Five dashboards. One complete view of operational risk.

✔️ Voids Analysis - reveals critical insight into operational integrity and customer service trends
✔️ No Sales Monitoring - helps control expenses and promote revenue accountability
✔️ Manual Discount Tracking - highlights unauthorised discounts and pricing inconsistencies
✔️ Overs and Unders Detection - monitors cashing up accuracy by store and by user
✔️ Returns Management - understand what is coming back, how often and how quickly, while detecting return fraud and reducing handling costs

For example, a retailer turning over £10 million with shrinkage at 1.5% could be losing £150,000 per year. Reduce shrinkage by just 20% and that is £30,000 back into the business.

This is not just another report. It is a new level of visibility across your organisation.

If you would like to see what your data is really telling you email [email protected]

Thinking about a fresh start in 2026?New year. New goals. New opportunity. 🚀We’re heading into 2026 by growing our Servi...
31/12/2025

Thinking about a fresh start in 2026?

New year. New goals. New opportunity. 🚀
We’re heading into 2026 by growing our Service Desk team at Cybertill and are looking for a 1st Line Service Desk Agent to join us.

If you’re passionate about customer service, curious about technology, and ready to build a career in a growing SaaS business, this could be your next move.

✔️ Role: 1st Line Service Desk Agent
✔️ Location: Prescot (Hybrid working)

Full technical training is provided, what matters most to us is your attitude, empathy, and eagerness to learn.

At Cybertill, your ideas are heard, your development is supported, and your work makes a real impact for charities and retailers.

Apply now or get in touch to find out more 👉 https://hubs.la/Q03ZccvR0

Wishing you all a joyful festive season and a Happy New Year!From everyone at Cybertill, we’d like to thank our friends,...
24/12/2025

Wishing you all a joyful festive season and a Happy New Year!

From everyone at Cybertill, we’d like to thank our friends, employees, partners, and customers for your continued support. We wish you a wonderful festive period and a Happy New Year.

410% Round Up Increase – Small Change, Huge Impact!In just one day, the Salvos team saw a significant 410% uplift in don...
22/12/2025

410% Round Up Increase – Small Change, Huge Impact!

In just one day, the Salvos team saw a significant 410% uplift in donations compared to the same day last year through their Christmas Plate Appeal, supported by the introduction of the Round Up feature at the checkout and their team’s passion and commitment to the cause. 🎉

This incredible result shows the power of community generosity and Salvos’ dedication to supporting those in need, especially during the Christmas season. It also shows how giving customers a simple way to contribute can energise fundraising efforts across stores and strengthen team member engagement with the appeal.

Every dollar rounded up at the checkout helps provide meals, shelter, and hope to families and that’s what truly matters.

It’s inspiring to see how technology and generosity can come together to create real impact in the community. At Cybertill, we’re passionate about helping charities like Salvos turn everyday retail moments into opportunities for meaningful giving.

We wish the Salvos team continued success for the rest of their Christmas campaign and hope the Round Up feature continues to support team engagement, fundraising, and drive even more donations.

Learn more here: https://hubs.la/Q03YQZ8R0

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