12/04/2026
I want to put out there a few things thats been happening with orders in the pizzeria. I am sure that it happens to all the takeaways and its just not right and absolutely inappropriate.
We have been receiving orders from Just Eat UK when the customer orders and receives the food from the driver we sign it off on the box. There is people out there that are saying that they have not received the food and then asking for a refund. We are then deducted this when we know that they have received it but because its a first order they can claim this back, we recieve no phone call to say they have not received it, I know if i didnt i would call the restaurant/takeaway if I didnt recieve anything. This is our livelihood, my family business and its going to close soon for a number of reasons and this is one of them. Its damn right disgusting, immoral and reprehensible us small business owners are hanging on with a thread and these people are doing it for a free food order.
