British Institute of Innkeeping (BII)

British Institute of Innkeeping (BII) Keeping Pub Thriving at the Heart of the Community

BII’s mission is to raise standards within the industry, and to help both those currently working within it and also those new coming into the trade, to be professional and to have the skills and knowledge to run successful businesses.

We are proud to recognise and celebrate the following pubs as the hearts of their community!❤️🍻⁠⁠Behind every great pub ...
26/09/2026

We are proud to recognise and celebrate the following pubs as the hearts of their community!❤️🍻⁠
⁠
Behind every great pub are great people, and our Heart of the Community Award aims to spotlight the vital role pubs play in our communities, showcasing their fundraising efforts and proving that they have a lot more to offer than just drink and food.⁠
⁠
Want to nominate your local or submit your story? Apply below and get recognised as the heart of your community today! ⁠
⁠
❤️- https://bii.org/events-and-awards/heart-of-the-community/
⁠

Our People Conference brings together inspiring speakers, industry leaders and hospitality professionals for a day of id...
24/09/2026

Our People Conference brings together inspiring speakers, industry leaders and hospitality professionals for a day of ideas, insight and conversations that matter. 💙

Join us on the 19th November!

🎟️ Get your tickets and view our full line up of speakers here: https://tinyurl.com/pplconference

Our Trusted Partner, DNA Payments, is one of the UK’s fastest-growing payment providers, and already trusted by thousand...
23/09/2026

Our Trusted Partner, DNA Payments, is one of the UK’s fastest-growing payment providers, and already trusted by thousands of pubs, restaurants and bars nationwide.

With their secure, flexible, and easy-to-use technology, you can focus on what matters most - delivering great service.

Running a pub is tough, but managing payments shouldn't be.

Learn more🔗https://bii.org/trusted_partner/dna-payments/

Our Level 2 Alcohol Personal Licence Holder course is a great way to build your knowledge, boost confidence and show emp...
22/09/2026

Our Level 2 Alcohol Personal Licence Holder course is a great way to build your knowledge, boost confidence and show employers that you’re serious about progressing in the industry.

Whether you’re looking to move into a management role or simply want to add another qualification to your CV, it could help open the door to new and exciting opportunities!

Explore our APLH training or learn more here🔗https://bii.org/training/aplh/

Our Trusted Partner, Polaris Elements, are hospitality software specialists, helping hundreds of businesses develop, gro...
21/09/2026

Our Trusted Partner, Polaris Elements, are hospitality software specialists, helping hundreds of businesses develop, grow and succeed with a suite of software solutions.

As a special offer for BII Members, you can get in touch and receive your first 3 months with a 50% discount!

Learn more🔗https://bii.org/trusted_partner/polaris-elements/

There’s still time to enter NITAs 2026!🎉Now is your opportunity to showcase your talent, celebrate your achievements and...
21/09/2026

There’s still time to enter NITAs 2026!🎉

Now is your opportunity to showcase your talent, celebrate your achievements and be recognised alongside some of the best in the hospitality industry!

📅 New deadline: Monday 28th September.

Whether you’ve started your entry or haven’t quite got round to it yet, now’s your chance! Don’t miss out on the opportunity to put yourself, your team or your business in the spotlight. 🏆

Enter today: https://bii.org/events-and-awards/nitas/nitas-form/

We are proud to recognise the following FBII's as we round up our final day 2 visits.🧡Mike Clist, BII NED, shared: "Last...
18/09/2026

We are proud to recognise the following FBII's as we round up our final day 2 visits.🧡

Mike Clist, BII NED, shared: "Last four visits and I have to say what a wonderful estate Palmers Brewery has. Great team, great pubs, brilliant licencees. Congratulations on receiving fellowship awards to Hannah and Jaap, Three Horseshoes Burton Bradstock, Lyn, Crown Puncknowle, Andy and Liz, White Horse Litton and Julian, New Inn Cerne. Finally a massive thank you to Natalie Wickham CBII and Yasmin Thornton BII for supporting me."

Congratulations to our latest FBII's, recognised yesterday by our NED, Mike Clist.🧡Mike shared - "Wow what wonderful vis...
18/09/2026

Congratulations to our latest FBII's, recognised yesterday by our NED, Mike Clist.🧡

Mike shared - "Wow what wonderful visits again today presenting Palmers Brewery tenants with BII Fellowship certificates. Congratulations Vikki and Spike, New Inn Kilmington, Karen and Gary, Axminster Inn Axminster, Rachel, Royal Standard Lyme Regis, Matt Anchor Seatown, Radek and Monty, George Chiswick."

Yesterday marked day 2 of our pub visits, kicked off with a Palmers Brewery tour!🧡Our NED, Mike Clist, shared: "Brillian...
18/09/2026

Yesterday marked day 2 of our pub visits, kicked off with a Palmers Brewery tour!🧡

Our NED, Mike Clist, shared: "Brilliant start to day two of the BII Palmers Brewery and pub visits with a brewery tour given by Head Brewer and Director Darren Batten finishing with a photo with Darren and all of the Palmer’s senior team, John Palmer Chairman, Emily Palmer Ramus Chief Executive, Josh Palmer Ramus Sales Director and Jim Jones Tenanted Trade Director."

18/09/2026

Address

Sentinel House, Ancells Business Park, Harvest Crescent
Fleet
GU512UZ

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+441276684449

Alerts

Be the first to know and let us send you an email when British Institute of Innkeeping (BII) posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to British Institute of Innkeeping (BII):

Shortcuts

Share

Category