08/02/2026
Deeply disappointed and saddened.
Last night, Saturday 7th February, at approximately 8:40pm, a man came into Chocoberry Banbury with his family, sat at the table in the corner, placed an exceptionally high-value order, ate the food in full, and then left without paying.
We understand that when it gets busy, waiting can be frustrating. Our staff are human. They work as fast and as hard as they possibly can to keep things moving and to make sure everyone is served fairly. But impatience does not justify stealing.
Every single order represents long hours, rising costs, staff wages, rent, and the personal sacrifices that go into keeping our doors open. When someone chooses to eat and walk out, it is not a victimless act. It directly takes from people who are doing their best to earn an honest living.
What makes this even more heartbreaking is that this happened in front of a family. A meal was enjoyed, then a choice was made, and a message was silently taught. That part hurts more than the money.
To the individual involved:
If you are reading this, please do the right thing. Come back, contact us, or arrange payment. We would much rather resolve this with honesty and dignity than let this remain a reminder of how easily kindness and patience can be forgotten.
To our incredible community:
Please share this post. Not out of anger, but out of support for small businesses, accountability, and the hope that this reaches the right person.
Thank you to everyone who continues to stand by us. Your support truly keeps us going 🙏🏽❤️🤍
