22/07/2026
After our exciting announcement that PTSD Resolution is a Finalist at this year’s Armed Forces Community Awards (formerly the Soldiering On Awards) - here is a little more about our Four Pillars Framework, for which we were nominated.
Introduced in 2024, the Four Pillars Framework is the system through which PTSD Resolution plans, delivers and measures everything it does. It rests on four questions rooted in the Veteran's experience:
➡️ Can the veteran reach treatment when they are ready?
➡️ Will the service keep them engaged?
➡️ Will the treatment work?
➡️ And for the charity: is every pound donated delivering the greatest possible impact?
The framework shapes referral pathways, therapist matching, clinical supervision and financial stewardship. It exists because good intentions are not enough. Every part of the service must be measurable, improvable and proven. As the charity's own benchmark puts it: "If we cannot measure it, we cannot improve it. If we cannot prove it, we should not claim it."
The Four Pillars Framework has driven an increase in client referrals from 388 in 2024/25 to 633 in 2025/26, a 63% rise. That growth is not the result of a single good year. It reflects sixteen years of building a service that people in crisis can actually reach, actually stay with, and actually recover through.
Momentum is continuing into 2026/27, with online self-referral now fully integrated into the charity's case management system, enabling round-the-clock access and end-to-end tracking from first contact to first appointment, currently averaging 12 to 13 days.
- All PTSD Resolution therapists are Human Givens therapists
Read more here: www.ptsdresolution.org/news-item/ptsd-resolution-named-as-finalist-for-the-soldiering-on-awards-2026
Human Givens College
